Head of Product

Kraken; New York (NY); Hybrid; USD 90,000 - 160,000; Full time

Job summary

Join a forward-thinking company at the forefront of the energy revolution! As the Head of Product, you'll lead the evolution of innovative SaaS solutions tailored for the energy sector. Collaborate with top executives to shape strategic product direction, ensuring our offerings meet the unique needs of diverse energy markets. Your expertise in market dynamics and passion for sustainable energy will drive impactful solutions that address real-world challenges. This role offers the chance to make a significant impact while working in a dynamic environment that values innovation and collaboration.

Qualifications

• Deep experience in global energy market dynamics, preferably in utilities or SaaS.
• Strong strategic mindset and exceptional leadership skills.

Responsibilities

• Lead and scale SaaS platform’s core product offerings.
• Analyze product performance and conduct market analysis.

Skills

Product Strategy

SaaS Solutions

Market Analysis

Leadership

Data-Driven Decision Making

Education

Bachelor's Degree

Master's Degree

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, to enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s an exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

About The Role

We are looking for a dynamic Head of Product – Industry/Markets to lead and scale our SaaS platform’s core product offerings and their adaptation to specific energy industry/market needs.

This role is critical in ensuring our platform’s relevance and competitive advantage across diverse and global utility markets.

The ideal candidate will have deep experience in understanding global energy market dynamics, preferably within the utilities sector or a major SaaS business, and will be passionate about understanding and serving the unique needs of various energy markets, solving critical industry challenges through innovative SaaS solutions in both B2B and B2C segments.

What You'll Have

• Collaborate with the CTO, VP for Industry and Markets, and other product leaders to shape the future of Kraken products.
• Define and execute the product strategy for the evolution of our core platform to address key industry challenges, considering regional and market-specific features.
• Own the roadmap and vision for outcomes at a domain level and within individual products, ensuring alignment with Kraken’s vision, client needs, and market evolution.
• Analyze product performance, user feedback, and industry trends to identify areas for improvement and innovation.
• Conduct market analysis to identify opportunities for differentiation and growth within the energy SaaS landscape.
• Lead a high-performing team of product managers, fostering an environment of continuous improvement and outcome-oriented innovation, driven by data.
• Partner with engineering, delivery, sales, and customer success teams to ensure alignment and execution at scale.
• Leverage AI and automation to enhance operational workflows, self-service options, and intelligent automation for utility clients.
• Engage directly with clients to understand their evolving needs and incorporate insights into product development, addressing real-world operational and regulatory challenges.

What You'll Do

• Deep understanding of the evolving energy landscape, including market dynamics, regulatory frameworks, and the transition to sustainable energy, for both client operations and end customers.
• Expertise in enterprise SaaS, utilities, or large-scale customer-facing transactional platforms.
• Strong strategic mindset, translating customer needs into scalable, impactful product solutions.
• Exceptional leadership and stakeholder management skills to drive alignment across complex organizations.
• Data-driven decision-making, leveraging analytics and insights to improve product outcomes.

This role can be fully office-based in London, Paris, Tokyo, Melbourne, or New York, or remote, with an expectation to travel approximately 10-20%.

We're excited to grow our team and are looking for skills and experience to help shape the future of our business globally. If you're interested, please apply! There are significant challenges to tackle, and we need passionate, talented people to join us.

If this sounds like you, we'd love to hear from you.

We aim to provide all candidates with the tools and environment to unleash their potential. If you require accommodations or have specific preferences, let us know, and we'll do our best to accommodate you.

Studies show some groups, like women, are less likely to apply unless they meet 100% of the requirements. We encourage everyone interested to apply, as you might be the perfect fit. We value honesty, empathy, and diversity. As an equal opportunity employer, we do not discriminate based on protected attributes. Our commitment is to an inclusive, fair work environment for all.