Head of People Operations

Notion; United States; On-site; USD 220,000 - 360,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Flexible work policy

Job summary

Notion is seeking a Head of People Operations to shape strategy across People Operations and Total Rewards, while staying hands-on to scale in a fast-growing organization.

You will design reliable lifecycle workflows, lead cross-functional partnerships, and embed AI-enabled automation with human oversight to keep care at the center of decisions.

Qualifications

• Experience leading People Operations in a growing org.
• Ability to design scalable HR processes.
• Strong communication and change leadership skills.

Responsibilities

• Build and mentor the People Ops & Total Rewards teams.
• Define and execute the roadmap for People Ops, payroll, and benefits.
• Partner with Finance, Legal, IT and BizTech to ensure seamless people processes.

Skills

Leadership

Strategy

Automation

AI in HR

People analytics

Education

BA/BS in HR

Tools

Workday

SuccessFactors

Job description

• We’re looking for a Head of People Operations to lead that work
• You’ll shape the strategy across People Operations and Total Rewards operations, making everyday work simpler, more reliable, and increasingly agent-enabled
• This is a player-coach role
• You’ll develop the team, set direction, and stay hands-on, especially as you learn Notion
• You’ll combine operational craft with thoughtful automation, keeping care and human judgment at the center of every sensitive decision
• Be customer zero for AI-enabled operations. Prototype and scale agents on real workflows, with trusted data, the right access, and human review built in. (Yes, we run our own People Ops on Notion. Yes, it’s a little meta.)
• Build the experience behind the experience. Every hire, change, leave, and farewell runs through the systems you design
• Lead a team that wears many hats. You’ll coach, set the roadmap, and still get your hands dirty. No boredom guaranteed
• Join at a moment of growth. Notion is scaling, and there’s a real green field to build something simple and lasting
• Work across the whole company. Partner with People, Finance, Payroll, Legal, IT, and BizTech to make handoffs smooth and change stick
• Put agents to work, thoughtfully. Test and scale useful workflows with validation and human review. (Automate the busy work, never the judgment.)
• Lead the team and set the roadmap. Clear ownership, clear priorities, and room for people to grow
• Build reliable lifecycle workflows. Onboarding, employee changes, leaves, and offboarding, with clear intake, service standards, and escalation paths
• Run Total Rewards operations. Own routine compensation and benefits operations, from cycle readiness and data changes to Payroll handoffs, with accuracy and good judgment on exceptions
• Measure what matters. Use service, quality, and adoption data to keep improving, with data integrity and audit readiness built in
• Make change stick. Align partners across the company and drive adoption

You design great systems and processes across HRIS, case management, and lifecycle workflows. (Workday and global experience are a plus.)You’ve led a People Operations team in a shared services model and built scalable processes in a growing company, while staying hands-onYou communicate clearly, hold strong beliefs loosely, and lead people through change with kindness and directnessYou know compensation administration and benefits well, with sound judgment on approvals and exceptionsYou’ve built People programs and operational processes from the ground upYou’ve used AI and automation to improve real work, with privacy, quality, and oversight in mind