Head of People & HR Operations (Multi-Unit Restaurants)

Bristol Associates, Inc.; California (MO); On-site; USD 150,000 - 210,000; Full time

Job summary

Bristol Associates, Inc. is seeking a Director of Human Resources to lead HR across a growing restaurant group in California.

The role will drive employee relations, compliance, safety, benefits, compensation, and talent operations as the company expands to multiple locations. The ideal candidate will have extensive HR leadership experience in distributed hourly settings, strong knowledge of California employment law, and a track record of building scalable HR programs.

Qualifications

• Five+ years of progressive HR experience, including 3+ years at manager/director level.
• Multi-unit experience in restaurants, retail, hospitality, or similar distributed hourly workforce.
• Knowledge of California employment law: wage/hour, leave administration, FEHA.
• Experience conducting workplace investigations and producing written findings.
• Experience managing workers' compensation and safety programs.
• Experience administering benefits and annual renewal/open enrollment.
• Experience building HR programs, policies, or processes.
• Proficiency with HR software systems in an enterprise stack.
• Bachelor's degree in HR or related field or equivalent experience.
• Frequent travel to California restaurant locations.

Responsibilities

• Oversee team member relations, investigations, and corrective action.
• Ensure compliance with federal/state employment law; wage and hour, training, reporting.
• Administer policies, handbook, personnel records, and lifecycle processes.
• Lead safety, workers' comp, loss control, unemployment, and incident reporting.
• Manage benefits and leave administration and renewal cycles.
• Design compensation structures, job design, performance, and engagement.
• Build HR infrastructure for new state entries and openings.
• Process payroll and payroll tax; set wage/hour policy standards.
• Direct hourly restaurant recruiting, hiring, and team member training; support management hiring.
• Develop additional HR policies and strategies.

Skills

People leadership

Employee relations

Regulatory compliance

Education

Bachelor's degree in HR or related field

PHR/SPHR certification

Tools

HRIS

Payroll systems

Case management software

Job description

Bristol Associates, Inc. is seeking a Director of Human Resources to lead HR across a growing restaurant group in California.

The role will drive employee relations, compliance, safety, benefits, compensation, and talent operations as the company expands to multiple locations. The ideal candidate will have extensive HR leadership experience in distributed hourly settings, strong knowledge of California employment law, and a track record of building scalable HR programs.