Head of Partnerships
Icehouseventures
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Benefits offered by this job
Job summary
Qualifications
- 5+ years in B2B SaaS partnership management across channel, referral, or technology alliances.
- Proven experience building or scaling a partner program at a high-growth company.
- Deep understanding of partnership ecosystems, joint GTM models, and revenue attribution.
Responsibilities
- Develop and execute a comprehensive partnership strategy.
- Transform existing relationships into active revenue generators.
- Launch and manage partner enablement programs.
Skills
Tools
Job description
United States
Full time
Remote
Sales
Joyous, is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one‑on‑one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action‑oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews.
With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T‑Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like‑minded humans, our team can work in the way that suits them best.
You’ll be building the next phase of the Joyous partner ecosystem - transforming partnerships into one of our most powerful growth engines.
This is a hands‑on, high‑impact role for someone who thrives at the intersection of strategy and execution. You’ll create and scale a diverse partner network across technology alliances, resellers, consultants, and integrations - while working directly with the CEO and go‑to‑market leaders to turn relationships into measurable revenue.
You’ll build from what exists today and expand it into something extraordinary: a world‑class partner program that fuels growth, deepens customer value, and amplifies our brand around the world.
- Develop and execute a comprehensive partnership strategy spanning technology, reseller, referral, and integration partners.
- Transform existing relationships into active revenue generators through enablement, activation, and joint go‑to‑market initiatives.
- Identify, recruit, and onboard new partners aligned with our target industries and customer profiles.
- Design scalable playbooks for partner recruitment, onboarding, enablement, and management.
- Own partner‑sourced pipeline targets and deliver measurable ROI across all partner types.
- Work directly with Sales on joint account planning, lead generation, and co‑selling motions.
- Develop and manage joint go‑to‑market programs including co‑marketing campaigns and events.
- Ensure partner‑sourced opportunities are qualified, tracked, and supported to successful close.
- Launch and manage partner enablement programs covering training, certification, and sales tools.
- Plan and execute partner events - from executive roundtables to conference activations.
- Build operational rigor around partner reporting, business reviews, and performance metrics.
- Align with Product and Engineering on integration partnerships to ensure technical and commercial success.
- Work cross‑functionally with Marketing, Product, Sales, and Customer Success to ensure partnership alignment across the customer journey.
- Partner closely with Marketing to create co‑branded content and campaigns that elevate both brands.
- Develop partnership strategy with the CEO and leadership team.
- Operate as a team of one to start - influencing through collaboration, clarity, and results.
- 5+ years in B2B SaaS partnership management across channel, referral, or technology alliances.
- Proven experience building or scaling a partner program at a high‑growth (Series B/C) company.
- Hands‑on and strategic - equally comfortable drafting contracts, closing partner deals, or hosting an event.
- Deep understanding of partnership ecosystems, joint GTM models, and revenue attribution.
- Data‑driven with clear KPI discipline and ROI focus.
- Excellent relationship builder who influences at every level, from C‑suite to partner managers.
- Familiar with HubSpot and modern partner tech stacks; comfortable with APIs and integration discussions.
- You thrive in a remote‑first environment and build strong virtual relationships.
- Remote‑first, US‑based
- Travel when needed to see prospects or partners in person, including an annual kick‑off usually in New Zealand!
- Competitive salary, commission, and equity
- Flexibility, purpose, good humans
- A team that values progress over perfection, and conversation over command
You decide which hours you work, and where you work from.
A revolutionary parental journey benefit created for all parents by Joyous parents.
A mechanical desk and peripherals to get your work‑from‑home space set up right.
We want everyone to share in the success of Joyous - every employee gets allocated stock options.
Health insurance coverage for all employees and unlimited free access to counseling services.
It's your choice to take any local or national public holiday on a day that is more suitable or relevant to you.
Six extra free company‑wide days off per year to do whatever brings you Joy.
Free Joyous merch when you join and each employment anniversary. Plus unlimited discounted merch.
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