Head of Partnership

DataDrone Inc.; Cheyenne (WY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

DataDrone Inc. is seeking a Partnerships Manager to own the ServiceNow partnership and its program standing. You will define tier, competencies, and alliances, ensuring the badge reflects trust and is focused on delivery outcomes, not licenses.

You will work remotely across NA, EMEA, APAC, coordinating with alliance contacts, co-sell conversations, and delivery teams. You’ll translate partner programs into practical actions and keep the relationship audit-clean while driving client confidence.

Qualifications

• Experience running technology partnerships or alliances.
• Ability to maintain program standing and certifications.
• Proven capability to decline incentives not aligning with outcomes.
• Strong written communication to articulate partner asks clearly.

Responsibilities

• Own the ServiceNow partnership end to end: standing, tier, competencies.
• Translate alliance programs into actions that support the outcome model.
• Sustain audit-clean program standing with certifications and portal data.
• Position the badge as trust accelerant in client conversations.
• Surface program risk early and manage relationships with alliance contacts.

Skills

Partnership management

Strategic relationship building

Stakeholder management

Written communication

Tools

ServiceNow Partner Portal

Zoho CRM

Notion

Jira

Job description

DataDrone runs partner implementation practices that ship one outcome in 45 days. The ServiceNow practice takes one revenue- or service-critical workflow and gets it automated and audit-ready in 45 days — typically clearing ~62% of the manual tickets that used to eat the team alive. We are not a license shop. We are not a generalist consultancy that bills hours and disappears. We ship a workflow that runs in production, with screenshots to prove it, and we hand it over clean.

Our line is simple: outcomes, never licenses. No shelfware, no drift. The badge buys trust — that's all we need from it.

What You'll Do

You own the ServiceNow partnership relationship and the program standing that comes with it. The badge is a trust accelerant, not a sales channel — and you protect that distinction. You hold the strategic direction of the relationship: where the partnership sits, what tier we hold and why, what we ask the alliance for, and what we never ask it for. You keep our standing clean so that when a client checks, the badge says exactly what we want it to say — that DataDrone is a serious, certified delivery partner that ships.

You work the relationship so the practice can stay heads-down on delivery. You translate partner programs, competencies, and incentives into things that actually serve our outcome model — and you politely decline the ones that don't.

Daily Rhythm (How You Operate)

• Start by scanning partner-portal changes, program updates, and any competency or tier deadlines that moved overnight.
• Mid-day is relationship work: alliance contacts, co-sell conversations that respect our model, escalations on behalf of delivery.
• You sit in on engagement checkpoints often enough to know what's actually shipping, so your partner conversations are grounded in real work, not slides.
• You close the day logging relationship state, commitments made, and any program risk that needs surfacing before it becomes a surprise.

Key Responsibilities

• Own the ServiceNow partnership end to end: standing, tier, competencies, and the relationship with alliance and partner-management contacts.
• Hold strategic direction — decide what we pursue in the program and what we decline, always measured against the outcome model.
• Keep program standing audit-clean: certifications current, competency requirements met, portal data accurate.
• Position the badge as a trust accelerant to clients and prospects, never as a license-resale pitch.
• Surface program risk early — a slipping competency, a changing tier requirement, a deadline — before it becomes a surprise.
• Feed real delivery proof (outcomes, screenshots, references) back into the partner relationship to strengthen standing.

What We’re Looking For

• Real depth running a technology partnership or alliance relationship — you’ve owned program standing, not just attended QBRs.
• Hands‑on understanding of how partner programs work: tiers, competencies, certifications, co‑sell motions, portal mechanics.
• Proven ability to hold a line — to decline a program incentive that doesn’t serve the outcome, and explain why cleanly.
• Strong written communication; you can make a partner ask in three tight sentences.
• Comfort working remote across NA / EMEA / APAC and mirroring client timezones.

Bonus Points For

• Direct familiarity with the ServiceNow Partner Program (tiers, product‑line competencies, certification structure).
• Experience converting partnership standing into client trust during a sales cycle.
• A network inside the ServiceNow alliance ecosystem.

The Mindset We Hire For

You treat the badge as something to be earned and protected, not waved around. You think in systems: a partnership is infrastructure, not a series of favors. You’d rather under‑ask the alliance and over‑deliver in production than chase every co‑sell carrot. You surface problems before they land. The badge buys trust; that’s all we need from it.

Success in This Role

• 30 days: You know our exact program standing — tier, competencies, certifications, deadlines — cold, and you’ve mapped the alliance contacts that matter. No surprises hiding in the portal.
• 60 days: You’ve cleaned up any standing gaps and run your first real partner conversations grounded in actual delivery proof. Clients hear the badge positioned as trust, not licenses.
• 90 days: The partnership runs on a rhythm. Program risk gets surfaced early, standing is audit‑clean, and delivery proof flows back into the relationship to strengthen tier and standing.

Tools You’ll Use

ServiceNow Partner Portal and Partner Program resources; the practice’s AI Copilot for drafting partner comms and tracking program requirements; Zoho CRM (read access) to tie partnership activity to pipeline; Notion for relationship records, program‑standing docs, and the single source of truth on commitments; Trello / Jira / Linear for tracking competency and certification deadlines.

Why Join Us

You own a partnership that’s treated as infrastructure, not a sales quota. No license targets. No vanity metrics. You hold the strategic direction of how DataDrone shows up in the ServiceNow ecosystem, and you do it backed by a practice that actually ships. Remote, timezone‑flexible, outcome‑obsessed.

Self‑Check Before You Apply

• I’ve owned a technology partnership or alliance relationship, not just attended the meetings.
• I understand partner programs — tiers, competencies, certifications, co‑sell — well enough to work them.
• I'll decline a program incentive that doesn’t serve the outcome, and explain why without flinching.
• I can make a partner ask in three tight sentences.
• I treat a badge as trust to protect, not a channel to exploit.
• I surface risk early instead of letting it become a surprise.

If three or more are yes, that’s you — apply.