Head of Packaging & Retail Facility Operations

RR Donnelley & Sons; St. Charles (IL); On-site; USD 118,000 - 188,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Parental leave, tuition assistance

Job summary

RRD is seeking an experienced facilities operations leader to plan, direct, and manage the activities and personnel responsible for facility operations. You will implement strategies to deliver services that meet customer expectations, oversee budgets, and develop staff with a focus on continuous improvement.

The role requires strong leadership, budgeting acumen, and experience in a printing/industrial environment, with a commitment to policy adherence and quality objectives.

Qualifications

• Knowledge of facility operations supply chain management systems and capable of learning how such automated systems function.
• Knowledge of facility operations supply chain management planning techniques.
• Knowledge of budgeting methods and systems.
• Knowledge of leadership, managerial, and supervisory techniques and principles.
• Skill in performing detailed work in an accurate and organized manner.
• Skill in effective oral and/or written communication.
• Skill in conflict resolution.
• Skill in using Microsoft Excel, PowerPoint, E‑Mail, Word and Internet Explorer.
• Ability to communicate well with employees at all levels of responsibility.
• Bachelor's Degree in Business, Industrial Management, Engineering, Graphic Arts or related field, or equivalent years of experience.
• Minimum of 5 years diversified management experience within the printing industry with proven success in leading a facility.
• Excellent knowledge of managing full facility P&L
• Continuous improvement / Lean skills preferred

Responsibilities

• Lead, coach, mentor and inspire others to achieve optimum results by demonstrating role model behavior on a consistent basis in all that is said and done.
• Implement strategies to manage the timely delivery of all operations services in and under all circumstances.
• Initiate customer and/or vendor meetings to ensure understanding of facility operations priorities and to identify shortfalls that could impact departmental mission.
• Establish review of new customer facility operations standards and identify plan for implementation of new and/or revised policies and/or procedures to meet and exceed customer expectations.
• Manage facility operations continuous improvement goals by reviewing direct reports performance as well as monitoring current year performance.
• Lead intra-departmental teams in review of processes to improve facility operations functions.
• Proactively seeking customer requirements and comments on quality of service; ensuring fair application of company policies.
• Develop facility operations management training, coaching, and evaluating the performance of all direct reports.
• Reviewing management and employee training needs and holding management accountable for understanding and applying company employment policies fairly.
• Overseeing and supervising the Facilities Coordinator, Industrial Engineer, Production and Warehouse Management and System Maintenance Technicians.
• Work with the Site Manager to ensure that incoming work fits the facility capabilities and is processed correctly to issue proper billing.
• Analyze division or department budget requests to identify areas in which reductions can be made, and allocates operating budget.
• Confer with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
• Ensure that all aspects of the Quality Policy and Objectives are understood and enacted.
• Conduct performance appraisals for direct reports in a timely manner.
• Develop, communicate and maintain appropriate career development plans for all direct reports.
• Performs other duties assigned by management representatives within the scope of responsibility and the requirements of the job.

Skills

Leadership

Communication

Budgeting

Lean

Problem solving

Education

Bachelor's Degree or higher

Tools

Microsoft Excel

PowerPoint

Email

Word

Internet Explorer

Job description

RRD is seeking an experienced facilities operations leader to plan, direct, and manage the activities and personnel responsible for facility operations. You will implement strategies to deliver services that meet customer expectations, oversee budgets, and develop staff with a focus on continuous improvement.

The role requires strong leadership, budgeting acumen, and experience in a printing/industrial environment, with a commitment to policy adherence and quality objectives.