Head of Operations — Youth Basketball Academy

SupportFinity™; Redwood City (CA); On-site; USD 83,000 - 95,000; Full time

Benefits offered by this job

Professional development opportunities

Team merchandise and event access

Job summary

A leading basketball academy in Redwood City is seeking a Head of Operations to drive operational excellence and manage HQ staff. The role requires a proven track record in operations management, project management skills, and the ability to develop staff. Responsibilities include optimizing performance and ensuring smooth program delivery. The position offers a salary range of $83K-$95K, with opportunities for professional development and the chance to impact youth through sports.

Qualifications

• 3+ years of operations management experience.
• Proven track record of implementing effective systems.
• Strong project management background.

Responsibilities

• Manage HQ operations staff and implement effective systems.
• Create and maintain staff scheduling processes.
• Oversee all outbound customer communications.

Skills

Operations management

Project management

Communication skills

Organizational skills

Staff development

Tools

G-Suite

Asana

CRM systems

Job description

A leading basketball academy in Redwood City is seeking a Head of Operations to drive operational excellence and manage HQ staff. The role requires a proven track record in operations management, project management skills, and the ability to develop staff. Responsibilities include optimizing performance and ensuring smooth program delivery. The position offers a salary range of $83K-$95K, with opportunities for professional development and the chance to impact youth through sports.