Head of Operations & Strategy for Growth

IR Pros; Los Angeles (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

IR Pros, an operations-focused leader position in Los Angeles, seeks an Operations Leader to drive strategic planning, cross-functional collaboration, and continuous improvement across core business functions.

The role emphasizes budgeting, KPIs, and scalable processes, with a track record of leading teams and delivering results in dynamic environments. Strong analytics and communication are essential for success in this role.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
• 7+ years of progressive experience in operations or related roles.
• Proven leadership experience with a track record of managing teams and complex projects.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in ERP systems, project management software, and Microsoft Office Suite.

Responsibilities

• Strategic Planning & Execution: Develop and implement operational strategies aligned with company goals.
• Create and manage budgets, forecasts, and KPIs for operational performance.
• Lead initiatives to scale operations sustainably and efficiently.
• Process Optimization: Identify inefficiencies and implement process improvements across departments.
• Develop SOPs (Standard Operating Procedures) and ensure adherence.
• Monitor workflows and propose automation or technology solutions where appropriate.
• Team Leadership & Development: Lead and mentor department managers and cross-functional teams.
• Recruit, train, and retain high-performing staff.
• Promote a positive, accountable, and high-performance culture.
• Vendor & Partner Management: Oversee supplier relationships, negotiate contracts, and manage service level agreements.
• Ensure vendor compliance with operational standards and risk mitigation protocols.
• Risk Management & Compliance: Ensure regulatory compliance and adherence to industry standards.
• Identify potential risks to operations and develop contingency plans.
• Data & Reporting: Analyze operational data to inform decision-making and strategic planning.
• Provide regular reports to executive leadership on key performance indicators.

Skills

Leadership experience

Analytical skills

Communication skills

ERP systems proficiency

Education

Bachelor’s degree in Business Administration/Operations Management

MBA preferred

Tools

ERP systems

Project management software

Microsoft Office Suite

Job description

IR Pros, an operations-focused leader position in Los Angeles, seeks an Operations Leader to drive strategic planning, cross-functional collaboration, and continuous improvement across core business functions.

The role emphasizes budgeting, KPIs, and scalable processes, with a track record of leading teams and delivering results in dynamic environments. Strong analytics and communication are essential for success in this role.