Head of Operations & Process Automation

Sauce; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation package

Company-sponsored insurance (Health, Dental, Vision, Mental Health)

Paid parental leave

Flexible work environment

Responsible paid time off policy

Job summary

Sauce is hiring an Operations Lead in New York City to own and improve operational functions crucial for scaling our restaurant delivery platform. The ideal candidate has over 6 years of experience in operations leadership, ideally in a high-growth marketplace or restaurant technology environment.

Responsibilities include managing cross-functional issues, enforcing SLAs, and collaborating with various teams to establish robust operational processes. We offer competitive compensation, comprehensive health insurance, and a flexible work environment.

Qualifications

• 6+ years in operations leadership at a high‑growth company.
• Proven track record in building operational functions.
• Experience in on-demand delivery or restaurant tech is a plus.

Responsibilities

• Serve as the single accountable owner for operational issues.
• Consolidate operational activities into coherent teams.
• Run the operational layer between product and field.

Skills

Operations leadership

Cross-functional operations

SQL knowledge

Stakeholder management

Automation building

Systems and process thinking

Education

Bachelor's degree or higher

Job description

Sauce is hiring an Operations Lead in New York City to own and improve operational functions crucial for scaling our restaurant delivery platform. The ideal candidate has over 6 years of experience in operations leadership, ideally in a high-growth marketplace or restaurant technology environment.

Responsibilities include managing cross-functional issues, enforcing SLAs, and collaborating with various teams to establish robust operational processes. We offer competitive compensation, comprehensive health insurance, and a flexible work environment.