Head of Operations Non-QM Wholesale Lending (San Diego, CA)

LendSure Mortgage Corp.; San Diego (CA); Hybrid; USD 175,000 - 250,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Competitive Salary

Flexible Time Off

Job summary

LendSure Mortgage Corp in San Diego, CA, seeks a Head of Operations to lead wholesale lending operations from application to funding. You will partner with IT to optimize LOS, CRM, and document management, driving efficiency and ensuring compliance with non-QM guidelines.

This on-site executive role requires 15+ years in mortgage operations, strong risk and credit oversight, and a track record of operational improvements.

Qualifications

• 15+ years of leadership experience in mortgage operations, preferably wholesale lending and non-QM products.
• Strong background in credit oversight, underwriting, and risk management.
• Expertise in LOS, process automation, and operational technology.
• Proven track record of driving operational efficiencies and improving performance metrics.
• Bachelor's degree required; MBA or advanced degree preferred.
• 25% travel for site visits, training and oversight is expected.

Responsibilities

• Oversee day-to-day operations of the wholesale lending process from application to funding.
• Collaborate with IT to enhance system capabilities and integrate LOS, CRM, document management, and compliance tools.
• Develop and implement process optimization strategies to improve efficiency and reduce costs.
• Establish and monitor KPIs to measure operational success and drive continuous improvement.
• Ensure compliance with non-QM lending guidelines and regulatory requirements by working with compliance and legal teams.

Skills

Operational Leadership

Strategy

Tech Integration

Risk & Compliance

Business-IT Collaboration

Problem Solving

Education

Bachelor's degree

MBA or advanced degree

Tools

LOS (Loan Origination Systems)

CRM

Document management

Compliance tools

Job description

Annual Salary Range: $175k - $250k, plus yearly bonus plan.

Join LendSure Mortgage Corp as our Head of Operations in vibrant San Diego, CA, where innovation meets excellence in the mortgage industry. You'll be at the forefront of transforming operations, leading a passionate team dedicated to redefining the lending experience. Your expertise will drive significant operational efficiencies, making a tangible impact on our performance metrics. This onsite position not only offers a dynamic work culture but also a competitive annual salary ranging from $175k to $250k, complemented by a yearly bonus plan-rewarding your exceptional leadership and problem-solving skills.

At LendSure, you'll thrive in an environment that values forward thinking and creativity, allowing you to shape the future of our operations. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Flexible Time Off. If you're ready to elevate your career and be part of a growing, customer-focused culture,

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Competitive Salary
• Flexible Time Off

Make a difference as HEAD of Operations

As Head of Operations at LendSure Mortgage Corp, you will oversee the day-to-day operations of our wholesale lending process from application to funding, ensuring a seamless journey for our clients. You'll collaborate closely with IT to enhance system capabilities, facilitating smooth integration across platforms, including Loan Origination Systems (LOS), Customer Relationship Management (CRM), document management, and compliance tools. Your expertise in credit and underwriting policies will be crucial as you ensure strict adherence to non-QM lending guidelines and regulatory requirements. By establishing strong partnerships among the operations, underwriting, and IT teams, you'll align technological initiatives with our business goals.

Additionally, you'll develop and implement innovative process optimization strategies aimed at enhancing efficiency, reducing costs, and ensuring compliance with industry standards.

What you need to be successful

To thrive as the Head of Operations at LendSure Mortgage Corp, you'll need a robust skill set that encompasses Operational Leadership and Strategy to effectively guide your team toward achieving our business goals. Proficiency in Technology Integration and Innovation is essential, enabling you to enhance our systems and processes in alignment with the latest advancements. A strong background in Risk Management and Compliance will be critical, ensuring we adhere to all relevant regulations while maintaining operational integrity. Your ability to foster Business and IT Collaboration is vital, as it promotes synergy between teams to drive efficiency and alignment in our initiatives. Excellent problem-solving and communication skills will empower you to navigate complexities and facilitate seamless cooperation among departments, making you an invaluable asset in this pivotal role. 25% travel for site visits, training and operational oversight is required in this role.

• Operational Leadership & Strategy

• Develop and implement process optimization strategies to enhance efficiency, reduce costs, and ensure compliance with industry regulations.
• Oversee day-to-day operations of the wholesale lending process, from application to funding.
• Establish and monitor key performance indicators (KPIs) to measure operational success and drive continuous improvement.

• Technology Integration & Innovation

• Collaborate with IT to enhance system capabilities, ensuring seamless integration between platforms such as LOS, CRM, document management, and compliance tools.
• Drive automation initiatives to reduce manual processes, improve loan cycle times, and enhance user experience for internal teams and broker partners.
• Stay ahead of emerging mortgage technology trends, ensuring LendSure remains competitive in the non-QM space.
• Identify and implement AI-driven analytics and machine learning tools to improve risk assessment, fraud detection, and decision-making.

• Risk Management & Compliance
• Oversee credit and underwriting policies, ensuring adherence to non-QM lending guidelines and regulatory requirements.
• Work closely with compliance and legal teams to mitigate risks and ensure adherence to industry"s best practices.
• Business & IT Collaboration

• Establish a strong partnership between operations, underwriting, and IT teams to align technology initiatives with business objectives.
• Serve as the bridge between business and IT, ensuring that operational requirements are accurately translated into technological solutions.
• Develop a structured roadmap for system enhancements, ensuring scalability and future readiness.
• Partner with IT to troubleshoot and resolve system inefficiencies, improving loan processing speed and accuracy.
• Foster a culture of continuous improvement, encouraging collaboration between cross-functional teams to optimize workflows and technology adoption
• Qualifications & Experience

• 15+ years of leadership experience in mortgage operations, preferably in wholesale lending and non-QM products.
• Strong background in credit oversight, underwriting, and risk management.
• Expertise in loan origination systems (LOS), process automation, and operational technology.
• Proven track record of driving operational efficiencies and improving performance metrics.
• Bachelor's degree required; MBA or advanced degree preferred.

YOUR NExt step

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.