Head of Operations, Global Affairs

Electronic Arts (EA); Kirkland (WA); Hybrid; USD 176,000 - 234,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Bonus eligibility

Job summary

Electronic Arts is seeking a leader for Global Affairs operations to enable a 200-person organization. The role designs and delivers operations strategy, manages budgets, and partners with Legal, Business Development, and other groups. This is a full-time hybrid position with three days on-site in Seattle, WA.

You will oversee technology solutions, vendor relationships, and talent processes, building a high-performance, service-oriented team to support enterprise goals.

Qualifications

• Experience leading an operations function in corporate or law firm settings.
• Strong financial planning and budget analysis experience.
• Proven people leadership in cross-functional teams.
• Experience with vendors and law firms on engagement and billing.

Responsibilities

• Serve as strategic advisor to the CLO and CBO and align with Global Affairs leadership.
• Design and deliver operations strategy aligned to business priorities.
• Lead and develop the Global Affairs Operations team and budget.
• Select and manage technology solutions to drive efficiency.
• Partner with leaders on talent planning and onboarding.

Skills

People leadership

Budget oversight

Cross-functional work

Strategic thinking

AI initiatives

Vendor management

Communication skills

Project management

Stakeholder alignment

Operations leadership

Education

Bachelor's degree

Tools

Contract tools

AI tools

Analytics

Workflow automation

Budgeting tools

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA's Global Affairs Team is looking for a leader of the Global Affairs operations team enabling a 200-person Global Affairs organization. The Global Affairs team comprises of Legal, Business Development, Corporate Development, Governmental Affairs, Procurement, among other groups. You'll lead strategic initiatives to ensure operational excellence, financial discipline and technology enablement. You will report to the Senior Vice President, Legal Affairs and also work closely with EA's Chief Legal Officer and Chief Business Officer. This is a full-time hybrid position, requiring three days a week in one of these office locations: Redwood City, CA, Los Angeles, CA, or Seattle, WA.

Join us in driving the next revolution in games.

Responsibilities

• Serve as a strategic advisor to the Chief Legal Officer, Chief Business Officer, the Senior Vice President, Legal Affairs and the Global Affairs leadership team and partner with cross-functional stakeholders to ensure the department's operations effectively support enterprise goals.
• Design and deliver a Global Affairs operations strategy aligned to business priorities. Lead and collaborate in efforts to optimize the delivery of services to the business. Own and deliver large cross functional projects. Organize and facilitate leadership team and department meetings and events.
• Lead and develop the Global Affairs Operations team, setting clear expectations, coaching team members and building a service-oriented culture.
• Manage the Global Affairs budget planning and management.
• Select and manage technology solutions to drive efficiency in the department – including contract lifecycle management, AI tools, e-Billing, analytics and workflow automation.
• Partner with department leaders to manage outside counsels, technology providers, staffing providers and managed services relationships.
• Partner with department leaders and People Experience on talent planning, job architecture, onboarding and other department-wide people processes.

Qualifications

• Experience leading an operations function with 10+ years of operation experience across people, processes and technology within a corporate or law firm setting.
• A bachelor's degree in a related field.
• Strong financial planning and management skills with experience in budget oversight and analysis.
• Demonstrated people leadership experience, building high-performing teams.
• Proven ability to lead cross-functional initiatives and manage complex projects.
• Experience overseeing technology solutions and AI initiatives. Experience working with vendors and law firms on engagement and billing practices.
• Strong communication skills with the ability to build trust, influence decisions and drive alignment across functions. Able to explain financial, operational and technical issues in direct, practical language.
• A pragmatic 'get it done' attitude with the ability to navigate ambiguity, represent Global Affairs leadership across the enterprise and prioritize projects that provide the most value to the department.

Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• California (depending on location e.g. Los Angeles vs. San Francisco) *$182,600 - $276,300 USD
• Washington (depending on location e.g. Seattle vs. Spokane) *$175,600 - $233,600 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.