Head of Operations & Execution Excellence

Cogent Talent Solutions; Lubbock (TX); On-site; USD 160,000 - 185,000; Full time

Job summary

Cogent Talent Solutions in the United States Texas region seeks a Vice President of Operations to design, execute, and continuously improve the company’s operational system across construction, service, and project management functions.

You will replace informal coordination with clear accountability, documented processes, and measurable performance, ensuring work is planned, executed, and completed profitably and to standard. This role demands leadership depth and a strong KPI-driven mindset.

Qualifications

• Minimum 10 years of operations leadership experience.
• HVAC, plumbing, or construction industry experience strongly preferred.
• Demonstrated success managing operations through metrics and systems.
• Bachelor’s degree in business, Construction Management, Engineering, or related field (or equivalent experience).

Responsibilities

• Enforcing standardized execution practices across all operational functions.
• Preventing margin erosion from labor overruns, rework, and missed change orders.
• Ensuring disciplined project kickoff, execution, and closeout.
• Aligning operational capacity with committed workload.
• Clear role definition and performance expectations for each direct report.
• Coaching leaders to manage through systems, KPIs, and cadence.
• Enforcing accountability without bypassing the chain of command.
• Developing leadership depth and succession readiness.
• Clear project ownership and authority.
• Standardized project lifecycle control (authorization → plan → execute → close).
• Schedule integrity and scope control.
• Prevention of undocumented or unpaid work.
• Capacity planning across construction and service operations.
• Coordination between project management and field execution.
• Prevention of overcommitment and reactive rescheduling.
• Maintaining a consistent operational cadence.
• Defining SOPs for critical operational functions.
• Ensuring SOPs are trained, used, and enforced.
• Eliminating variation that creates inefficiency or risk.
• Supporting continuous improvement without disrupting execution.
• Defining operational KPIs across construction, service, and project management.
• Conducting weekly operational reviews with direct reports.
• Managing by exception when results are out of range.
• Providing transparent upward reporting to executive leadership.

Skills

Operations leadership

KPIs & metrics

Written and verbal communication

Decision making

Education

Bachelor’s degree in business/Engineering/Construction

Job description

Cogent Talent Solutions in the United States Texas region seeks a Vice President of Operations to design, execute, and continuously improve the company’s operational system across construction, service, and project management functions.

You will replace informal coordination with clear accountability, documented processes, and measurable performance, ensuring work is planned, executed, and completed profitably and to standard. This role demands leadership depth and a strong KPI-driven mindset.