Head of Operations, Arts & Education Access

The Donovan's Venom 501c3; Lilburn (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Donovan’s Venom, INC. is a nonprofit focused on making fine arts and music education accessible to all.

We are seeking a Head of Operations to join our leadership team and support the Chief Operating Officer in driving operational excellence, organizational readiness, and scalable execution across the organization. You will partner with the COO to translate priorities into actionable plans, lead day-to-day initiatives, and develop processes and SOPs that improve efficiency, accountability,

Qualifications

• Experience leading complex cross-functional initiatives.
• Strong planning and process improvement skills.
• Ability to translate high-level organizational priorities into structured execution plans.
• Proven leadership and stakeholder management abilities.

Responsibilities

• Partner with the Chief Operating Officer to execute the organization’s operational strategy and priorities.
• Lead day-to-day operational initiatives and translate executive priorities into structured, actionable plans.
• Develop, document, implement, and continuously improve organizational processes, workflows, and standard operating procedures.
• Coordinate cross-functional execution across teams and departments.
• Establish systems for tracking operational priorities, deliverables, risks, dependencies, and outcomes.
• Identify operational gaps, inefficiencies, and execution risks and recommend scalable solutions.
• Support resource planning, organizational readiness, and capacity management.
• Partner with functional leaders to improve communication, accountability, and execution across the organization.
• Monitor operational performance and provide regular updates and recommendations to the Chief Operating Officer.
• Escalate key risks, blockers, and decisions requiring executive leadership support.
• Support the implementation and adoption of operational systems and tools.
• Help ensure the organization’s operational infrastructure can effectively scale alongside future growth.

Skills

Operations leadership

Program management

Project management

Cross-functional leadership

Stakeholder management

Strategic planning

Education

Bachelor's degree or equivalent

Job description

The Donovan’s Venom, INC. is a nonprofit focused on making fine arts and music education accessible to all.

We are seeking a Head of Operations to join our leadership team and support the Chief Operating Officer in driving operational excellence, organizational readiness, and scalable execution across the organization. You will partner with the COO to translate priorities into actionable plans, lead day-to-day initiatives, and develop processes and SOPs that improve efficiency, accountability,