Head of Operations — AI-Driven Logistics & Growth

CLERA

San Francisco (CA)

On-site

USD 180,000 - 280,000

Full time

9 days ago

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Job summary

Clera Labs, Inc. in San Francisco is seeking a Head of Operations to lead day-to-day activities at an early-stage AI company serving manufacturers.

You will work closely with the founders to improve customer delivery and build the supplier and freight operations that support growth. In this hands-on leadership role, you’ll own onboarding, order execution, vendor relationships, and service quality; design scalable processes; partner with engineering on AI-enabled workflows; and hire and guide the

Qualifications

Senior operations leadership experience including executive roles.
Hands-on background in supply chain, procurement, logistics or manufacturing operations.
Experience at an early-stage startup or small team with building processes from ground up.
Strong quantitative, systems and process-design capabilities.
Exposure to diverse industries such as CPG, freight, or 3PL is a plus.

Responsibilities

Own customer onboarding, order execution, supplier and carrier coordination, and issue resolution.
Build processes, metrics and playbooks to scale a lean team.
Partner with engineering to define operational workflows for AI automation.
Manage supplier and freight operations, vendor relationships, and service quality.
Hire and lead the operations team as the company grows.
Collaborate with founders on planning, finance and priorities.