Head of Operational Excellence & Scale

FullSpeed Automotive; Denver (CO); Presencial; USD 130.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Descripción de la vacante

FullSpeed Automotive, based in Denver, CO, seeks a VP of Operations Excellence to drive scalable processes and bold operational improvements across a growing multi-location platform. You’ll lead cross-functional initiatives, implement data-driven solutions, and ensure adoption across the field with 50% travel.

The role demands deep expertise in process improvement, change management, and leadership of large-scale programs, translating strategy into execution and sustained results across

Formación

• Bachelor's degree in Business, Operations, Analytics, Finance, or related field preferred.
• 10–12 years of progressive experience in operations, including 5+ years of leadership experience.
• Experience with scalable processes, tools, systems, and field support solutions.

Responsabilidades

• Identify and prioritize opportunities to improve operational efficiency, consistency, profitability, customer experience, and field execution across the organization.
• Partner with Field Operations to standardize scalable processes, tools, and best practices for multi-location impact.
• Establish and monitor key KPIs (car count, ARO, technician efficiency, bay utilization, fill rate, customer satisfaction) to measure impact.
• Lead cross-functional implementation of new processes, systems, and tools from design to adoption and sustained execution.
• Translate operational data into insights for field and executive leadership; drive adoption and accountability.

Conocimientos

Leadership

Operational Excellence

Change Management

Data Analytics

Cross-functional Leadership

Educación

Bachelor's degree in Business/Operations/Analytics

High school diploma or equivalent

Herramientas

Tableau

Power BI

Looker

DMS/POS familiarity

Descripción del empleo

FullSpeed Automotive, based in Denver, CO, seeks a VP of Operations Excellence to drive scalable processes and bold operational improvements across a growing multi-location platform. You’ll lead cross-functional initiatives, implement data-driven solutions, and ensure adoption across the field with 50% travel.

The role demands deep expertise in process improvement, change management, and leadership of large-scale programs, translating strategy into execution and sustained results across