Head of NA Maintenance & Services Procurement

Infosys Limited; Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Infosys BPM Limited is seeking a North America Procurement Lead for Maintenance & Services in Chicago, IL, a hybrid role. You will lead end-to-end execution of the Manufacturing Services program for USA and Canada, driving service excellence, spend productivity, and measurable value outcomes.

You will collaborate with manufacturing, engineering, and finance to align sourcing strategies, manage supplier relationships, and build capability to meet annual targets.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• At least 6 years of relevant work experience in the job description.
• Note: US work authorization is required.

Responsibilities

• Identify & execute savings opportunities and monitor and report the savings pipeline.
• Deliver Manufacturing Services savings, payment term optimization & inventory optimization pipeline targets.
• Ensure adoption and change management across stakeholders.
• Service Excellence: Own CSAT improvement targets and ensure >95% TAT adherence.
• Drive catalogue adoption and guided buying channel compliance.
• Drive spend transition into preferred procurement channels.
• Anchor the key internal & external governance meetings, focusing on savings/productivity, escalation management, change management, key sourcing projects.
• Collaborate with cross-functional teams including manufacturing, engineering, and finance to align sourcing strategies with business goals.
• Manage supplier relationships for strategic suppliers to ensure long-term value creation.
• Build capability and provide leadership & steer to the team members to attain the annual targets.

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys BPM Limited is seeking a North America Procurement Lead for Maintenance & Services in Chicago, IL, a hybrid role. You will lead end-to-end execution of the Manufacturing Services program for USA and Canada, driving service excellence, spend productivity, and measurable value outcomes.

You will collaborate with manufacturing, engineering, and finance to align sourcing strategies, manage supplier relationships, and build capability to meet annual targets.