Procurement Lead

Infosys BPM Ltd.; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Infosys BPM Ltd. in Chicago seeks a M&S Procurement Lead to drive end-to-end sourcing for USA and Canada, delivering service excellence, spend productivity, and measurable value.

You will own CSAT and TAT targets, align regional strategy with plant-level execution, manage supplier relations, and guide cross-functional teams to achieve annual savings.

Qualifications

• Bachelor’s degree or equivalent; 4+ years of related experience.
• At least 4 years of experience in the job description.

Responsibilities

• Identify and execute savings opportunities and report pipeline.
• Deliver Manufacturing Services savings and term/inventory optimization.
• Ensure stakeholder adoption and change management.
• Own CSAT targets and ensure TAT >95%.
• Drive catalogue adoption and guided buying compliance.
• Shift spend to preferred procurement channels.
• Chair governance meetings on savings, escalation, and projects.
• Collaborate with manufacturing, engineering, and finance on sourcing.
• Manage strategic supplier relationships for long-term value.
• Develop the team and drive annual target achievement.

Skills

Procurement leadership

Sourcing strategy

Stakeholder management

Team leadership

Cost savings

Education

Bachelor’s degree

Job description

Job Title: Procurement Lead - Maintenance & Services

Location: Chicago, IL

Job Description

In the role of M&S Procurement Lead you will Lead end-to-end execution of the Manufacturing Services program For USA and Canada, ensuring delivery of service excellence, spend consolidation, and measurable value outcomes.

Act as the single point of accountability for achieving program’s commitments across CSAT, TAT, spend productivity, and value deliverables.

Drive alignment between regional strategy and plant-level execution.

Job Description

• Identify & execute savings opportunities and monitor and report the savings pipeline
• Deliver Manufacturing Services savings, payment term optimization & inventory optimization pipeline targets.
• Ensure adoption and change management across stakeholders.
• Service Excellence: Own CSAT improvement targets and ensure >95% TAT adherence.
• Drive catalogue adoption and guided buying channel compliance
• Drive spend transition into preferred procurement channels
• Anchor the key internal & external governance meetings, focusing on the following areas: savings/productivity, escalation management, change management, key sourcing projects
• Collaborate with cross-functional teams including manufacturing, engineering, and finance to align sourcing strategies with business goals.
• Manage supplier relationships for strategic suppliers to ensure long-term value creation.
• Build capability and provide leadership & steer to the team members to attain the annual targets.

Basic Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of relevant work experience in the job description

Preferred Qualifications

• 12–18+ years in sourcing
• Experience in MRO, and services categories.
• Strong background in services delivery and transformation programs.
• Proven ability to deliver savings and working capital impact.
• Experience in leading high-performing teams.
• Experience in food manufacturing or large engineering / automotive manufacturing organization.
• Experience of dealing with aggregators is a plus.