Head of Mobile Engineering & Reliability

ServiceTitan; United States; Remote; USD 272,000 - 436,000; Full time

Benefits offered by this job

Flextime

Autonomous work

Comprehensive onboarding program

Leadership training for Titans

Recognition programs (Bonusly)

Holistic health benefits

Parental leave & fertility support

Pet insurance

Job summary

ServiceTitan is seeking a Senior Director of Engineering, Mobile, to lead the mobile engineering organization responsible for iOS and Android apps used by field technicians. You will own performance, reliability, and release quality while steering the modernization roadmap to scale with the business.

You will mentor managers, partner with Product and Design, and drive a predictable release cadence. A strong track record in mobile architecture and leadership is required.

Qualifications

• 10+ years of software engineering experience including leadership of managers.
• Track record shipping reliable, high-scale mobile apps on iOS and Android.
• Expert-level knowledge of mobile platforms and app development.
• Experience setting and owning mobile quality standards including crash-free goals, monitoring, rollout strategies, and test automation.
• Experience leading a mobile platform through modernization or re-architecture.
• Strong technical credibility in architecture and design decisions.

Responsibilities

• Lead the mobile engineering organization through managers, setting priorities and long-term goals.
• Own performance, reliability, and release quality of the app with a high bar for these metrics.
• Drive modernization roadmap for native iOS and Android apps ensuring stability for field technicians.
• Establish a predictable release cadence with disciplined quality practices.
• Direct engineering efforts toward business outcomes and align with shifting priorities.
• Collaborate with Product, Design, and leadership to push product innovation.
• Mentor Senior Engineering Managers and Engineering Managers to become strong leaders.
• Partner with Recruiting to attract top mobile talent and participate in interviewing.

Skills

Mobile leadership

Software architecture

Performance & reliability

Quality standards

Team mentoring

Strong communication

Advanced degree in CS/Engineering

Education

B.S., M.S., or PhD in a related technical field

Job description

ServiceTitan is seeking a Senior Director of Engineering, Mobile, to lead the mobile engineering organization responsible for iOS and Android apps used by field technicians. You will own performance, reliability, and release quality while steering the modernization roadmap to scale with the business.

You will mentor managers, partner with Product and Design, and drive a predictable release cadence. A strong track record in mobile architecture and leadership is required.