Head of Measurement & Personalization Science

Kohl's Corp.; Menomonee Falls (WI); On-site; USD 140,000 - 210,000; Full time

Job summary

Kohl's is seeking a Senior Manager of Measurement and Decision Science to set strategy and lead a team that delivers best-in-class personalized experiences using advanced analytics. You will guide diagnostics, customer-level modeling, and in-market testing to maximize engagement, retention, and lifetime value across Kohl's platforms.

You will partner with Marketing, Digital, Merchandising and Store leadership to design experiments, measure results, and scale successful initiatives, ensuring

Qualifications

• Master's degree in quantitative areas or related field.
• 7+ years of relevant analytics experience.
• 4+ years of leadership experience or oversight of a team.
• Proficient in Python, SQL, and Git for modeling and data manipulation.
• Experience with developing and scaling predictive models and optimization algorithms.
• Strong understanding of experimentation design and causal inference (A/B testing, causal modeling).
• Advanced proficiency in data analysis and translating data into insights.

Responsibilities

• Lead team that uses big data and advanced analytics to optimize customer engagement and lifetime value.
• Use customer level 1:1 analysis/modeling for targeting initiatives.
• Consolidate learnings towards personalization initiatives to improve targeting power over time.
• Partner with Marketing, Pricing, Digital, Merchandising, and Store leadership to design experiments and measure results.
• Oversee activation of tests, ensuring model runs, segmentation and timelines are provided to stakeholders.
• Document analytics assets and tests and capture insights.
• Collaborate with MLE team to roll out modeling solutions in production.
• Act as liaison with Personalization, Customer Strategy and Media teams to optimize model usage.

Skills

Python

SQL

Git

Predictive modeling

A/B testing

Causal inference

Data analysis

Leadership

Education

Master's degree in quantitative fields

Ph.D. preferred

Tools

Git

Job description

Kohl's is seeking a Senior Manager of Measurement and Decision Science to set strategy and lead a team that delivers best-in-class personalized experiences using advanced analytics. You will guide diagnostics, customer-level modeling, and in-market testing to maximize engagement, retention, and lifetime value across Kohl's platforms.

You will partner with Marketing, Digital, Merchandising and Store leadership to design experiments, measure results, and scale successful initiatives, ensuring