Head of IT & Cybersecurity Operations

Phoenix Defense LLC; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Phoenix Defense LLC is seeking an Information Technology Manager to lead the IT department and oversee staff across our Orlando, FL and Gilbert, AZ facilities, with support for remote US and overseas employees.

You will plan and execute updates to IT infrastructure, mentor staff, and ensure cybersecurity standards, including CMMC compliance, are met. The role requires driving IT strategy and performance metrics across multiple sites.

Qualifications

• Leadership of IT staff and vendor teams.
• Experience with network, hardware, and software systems.
• Security posture management and incident response.
• Ability to document configurations and procedures.
• Strong written and oral communication skills.

Responsibilities

• Manage and supervise the IT team including network, hardware, and software skillsets.
• Mentor IT staff in network, security vulnerabilities, people skills, troubleshooting, etc.
• Procure and maintain all IT infrastructure for the company
• Create the Annual Operating Plan (AOP) for IT
• Oversee implementation of LAN/WANs using switch and router technology.
• Monitor and manage all security aspects of the IT infrastructure, including penetration testing, respond to threats, etc.
• Identify technology needs and make recommendations to business decision makers
• Evaluate company’s adherence to Cybersecurity Maturity Model Certification (CMMC) standards and fix areas that are not compliant
• Keep abreast of the latest technological trends and ensure the company’s IT infrastructure meets the needs of the organization
• Establish and maximize network performance.
• Responsible for the design and implementation of data communications, hardware and software systems to include leased capabilities such as Office 365.
• Plan and monitor information technology key performance indicators.
• Conduct short- and long-term planning to meet communications, hardware and software system requirements.
• Provide documentation of system configurations, system updates, or any new procedures created
• Conduct initiatives and research to develop and establish information technology guidelines, best practices and standards.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Skills

Team leadership

Network & security

Troubleshooting

Documentation

Communication

Education

Bachelor's Degree in Information Technology/CS/Engineering

Tools

Office 365

Cisco

Linux

Microsoft certifications

Job description

Phoenix Defense LLC is seeking an Information Technology Manager to lead the IT department and oversee staff across our Orlando, FL and Gilbert, AZ facilities, with support for remote US and overseas employees.

You will plan and execute updates to IT infrastructure, mentor staff, and ensure cybersecurity standards, including CMMC compliance, are met. The role requires driving IT strategy and performance metrics across multiple sites.