Head of Inventory & Planning (Remote)

SupplyHouse.com; Austin (TX); Remote; USD 140,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

Life insurance

Employee discounts

FSA

EAP

Home office stipend

Equipment provided

Job summary

SupplyHouse.com is seeking a Director of Demand and Inventory Planning to lead our end-to-end inventory planning function, spanning demand forecasting, replenishment, and allocation across the fulfillment network. You will partner with Merchandising, Finance, and Operations to align demand with financial goals and drive profitability.

This remote, full-time role requires about 20% travel, including visits to our headquarters in Melville, NY, and occasional on-site work.

Qualifications

• Bachelor's degree in Supply Chain, Business, Finance, Operations, or related field.
• MBA preferred.
• 10+ years of progressive experience in demand planning, inventory planning, or supply chain.
• Experience in e-commerce, wholesale distribution, and multi-site distribution environments.
• Experience managing inventory decisions in a model that blends owned inventory with marketplace or drop-ship assortment.
• Experience with forecasting, replenishment, ERP, and planning systems, and with S&OP processes including machine learning and AI capabilities.

Responsibilities

• Define and lead our inventory strategy, including SKU segmentation, service level targets, and stocking policy by fulfillment center.
• Build the framework for SKU governance, including how new items are introduced and how unproductive inventory is identified and exited.
• Define criteria for ownership of SKUs vs marketplace or third-party fulfillment to balance speed, margin, and investment.
• Own the long-term inventory planning roadmap across process, systems, and operating model.
• Combine historical data, system-driven forecasting, and merchant input into a single SKU-level demand signal.
• Account for seasonality, promotions, product lifecycle, and regional demand patterns.

Skills

Forecasting

Inventory optimization

Stakeholder alignment

Data-driven decisions

Education

Bachelor's degree in Supply Chain/related field

MBA preferred

Tools

ERP systems

Planning systems

S&OP processes

Job description

Real service.

com, we value every individual team member and cultivate a community where people come first. Led by our core values of

G
enerosity,
R
espect,
I
novation,
T
eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a

Director of Demand and Inventory Planning

to join our Operations Team! This individual will report into our Senior Vice President, Fulfillment Operations and lead our end-to-end inventory planning function, overseeing demand forecasting, replenishment, and inventory allocation across our fulfillment network. This role will be responsible for optimizing inventory investments to maintain product availability, improve inventory turnover, and drive profitability. Working closely with partners across Merchandising, Finance, Supply Chain Operations, and executive leadership, this individual will align demand and inventory strategies with broader business and financial objectives. If you’re passionate about inventory optimization, enjoy using data to drive strategic decisions, and are excited to lead initiatives that improve operational efficiency and support business growth, we’d love to hear from you!

remote

position is open to individuals who live in, or are open to relocating to, the following states:

This position requires approximately 20% travel, including visits to our fulfillment centers and travel to our headquarters in Melville, NY 6 times per year for internal meetings and team-building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type:

Full-Time, Exempt

Location:

Remote

Schedule:

Monday through Friday, 8:00 a.m. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.

Inventory strategy and governance

Define and lead our inventory strategy, including SKU segmentation, service level targets, and stocking policy by fulfillment center

Build the framework for SKU governance, including how new items are introduced and how unproductive inventory is identified and exited

Define the criteria for which SKUs we own and stock versus which are better served through marketplace or third-party fulfillment, balancing customer speed and experience, margin, and inventory investment

Own the long-term inventory planning roadmap across process, systems, and operating model

Combine historical data, system-driven forecasting, and merchant input into a single, SKU-level demand signal

Account for seasonality, promotions, product lifecycle, and regional demand patterns

Replenishment and network allocation

Own replenishment execution, including purchase order quantities, across all categories

Determine where inventory should be positioned across our fulfillment centers to maximize same-day and next-day delivery reach while managing total inventory investment

Improve lead time accuracy and vendor performance in partnership with Merchandising and vendor partners

Performance and KPI ownership

Establish and own inventory KPIs, including in-stock and fill rate, forecast accuracy, inventory turns and weeks of supply, GMROI, and overall inventory productivity

Serve as the primary inventory planning partner to Merchandising, Finance, and Supply Chain Operations. Merchandising owns category financial plans, assortment, and margin strategy; Systems, data, and operating model

Assess the current team structure and design the model that fits our growth, including whether forecasting and replenishment should be organized as separate functions

Develop bench strength and succession plans, and foster a culture of accountability, collaboration, and continuous improvement.

Bachelor's degree in Supply Chain, Business, Finance, Operations, or a related field (MBA preferred)

• 10+ years of progressive experience in demand planning, inventory planning, or supply chain
• Proven success improving inventory productivity, service levels, and working capital
• Strong financial acumen and experience managing inventory investment
• Experience in e-commerce, wholesale distribution, and multi-site distribution environments
• Experience managing inventory decisions in a model that blends owned inventory with marketplace or drop-ship assortment
• Experience with forecasting, replenishment, ERP, and planning systems, and with S&OP processes including machine learning and AI capabilities

We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. Comprehensive and affordable medical, dental, vision, and voluntary life insurance options

• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Company-provided equipment and one-time $250 work from home stipend

We promote work-life balance –We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!

In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.Employment decisions are based on qualifications, merit, and business needs.To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.