Head of Internal Developer Platform

Optimum Communications Inc.; Bethpage (NY); On-site; USD 134,000 - 220,000; Full time

Job summary

Optimum Communications Inc. in the United States seeks a seasoned Manager, Infrastructure Platform Engineering to lead strategy, engineering, and operations for the internal developer platform that delivers compute, storage, container, and infrastructure services as a product to engineering, network, and IT consumers across the enterprise.

This role leads a team of platform engineers and software-oriented infrastructure engineers responsible for building self-service provisioning,

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related technical field required.
• Master's degree in a relevant discipline preferred.
• Equivalent combination of education, advanced training, and directly related experience may be considered in lieu of a degree.

Responsibilities

• Lead the strategy, roadmap, and engineering execution for the internal developer platform delivering compute, storage, container, and infrastructure services as a product to internal consumers.
• Establish and operate a platform-as-a-product operating model, including platform product management practices, internal customer discovery, service-level objectives, and platform adoption metrics.
• Define the platform service catalog that internal teams consume to provision and operate infrastructure.
• Lead engineering of infrastructure-as-code frameworks, modules, and pipelines using Terraform, Ansible, and related tooling to automate the provisioning and lifecycle management of compute, storage, network, and platform resources.
• Establish coding standards, module ownership models, code review practices, and version control workflows for infrastructure and platform engineering teams.
• Build and operate CI/CD pipelines for infrastructure code, including automated testing, policy enforcement, drift detection, and continuous compliance.
• Drive the replacement of manual systems administration and ticket-driven provisioning with API-first, code-defined, and event-driven workflows.
• Lead engineering, operation, and evolution of Kubernetes and container orchestration platforms supporting internal engineering, network function, and application workloads.
• Define and operate cluster lifecycle management, multi-cluster strategy, upgrade processes, capacity management, and platform security baselines.
• Support containerization of legacy workloads, cloud-native application enablement, and the operational integration of containerized network functions.
• Establish standards for namespaces, ingress, service mesh, secrets management, image supply chain, and admission controls.
• Lead the design and delivery of self-service portals, APIs, and developer-facing tooling that allow internal consumers to provision and manage infrastructure without manual intervention.
• Define the developer experience strategy for the platform, including documentation, onboarding, golden paths, templates, and feedback mechanisms.
• Drive platform adoption through internal customer engagement, capability awareness, training, and continuous improvement based on consumer feedback.
• Measure and improve key developer experience metrics including time-to-first-environment, lead time for provisioning, change failure rate, and platform Net Promoter Score.
• Reduce cognitive load for internal engineering teams by abstracting infrastructure complexity behind well-defined platform interfaces.
• Establish reliability, availability, and performance objectives for platform services, and operate the platform to those service-level objectives.
• Lead engineering of observability, monitoring, alerting, and operational dashboards for the developer platform and the infrastructure it manages.
• Direct incident response, root cause analysis, and post-incident improvements for platform-impacting events.
• Drive automation-first operations, including auto-remediation, runbook-as-code, and the systematic elimination of manual operational work.
• Manage capacity planning, upgrade cycles, and lifecycle management of platform components and supporting infrastructure.
• Lead, develop, and grow a team of platform engineers, software-oriented infrastructure engineers, and DevOps engineers.

Skills

Platform engineering

DevOps leadership

Kubernetes

Terraform

Ansible

CI/CD pipelines

Go/Python/Java

API design

Team leadership

Vendor/open-source tooling

Education

Bachelor's degree in Computer Science/related field

Master's degree preferred

Equivalent experience considered

Tools

Terraform

Ansible

Kubernetes

CI/CD tooling

GitOps

Cloud platforms (AWS/Azure/GCP)

Job description

Optimum Communications Inc. in the United States seeks a seasoned Manager, Infrastructure Platform Engineering to lead strategy, engineering, and operations for the internal developer platform that delivers compute, storage, container, and infrastructure services as a product to engineering, network, and IT consumers across the enterprise.

This role leads a team of platform engineers and software-oriented infrastructure engineers responsible for building self-service provisioning,