Head of Information Technology

Interview Now; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Head of IT at Phoenix Financial in New York leads technology infrastructure, cybersecurity, and business applications while ensuring regulatory compliance. The role blends strategic planning with hands-on execution to enhance operational resilience and technological advancement.

Responsibilities include overseeing networks, cloud, endpoints, Salesforce, and analytics while driving incident response, business continuity, and data archiving aligned with FINRA/SEC requirements.

Qualifications

• Minimum of 8 years of progressive IT experience, including at least 3 years in a senior technology leadership role within a regulated financial services firm.
• Hands-on technical expertise in networking, cloud platforms (Azure/AWS), Microsoft 365, identity management, and endpoint management tools.
• Strong background in cybersecurity, with experience establishing security programs in small to mid-sized organizations.
• Knowledge of SEC and FINRA technology and cybersecurity compliance requirements, including recordkeeping and communications archiving.
• Proficiency with Salesforce administration, security models, and API integrations, with the ability to evaluate and troubleshoot technical designs.
• Experience with scripting and automation tools such as PowerShell or Python.
• Excellent vendor management skills, including contract negotiations and security due diligence.

Responsibilities

• Own and oversee the entire technology environment including networks, cloud infrastructure, endpoints, and communication systems to ensure stability and security.
• Lead cybersecurity initiatives by designing security architecture, managing threat detection, vulnerability management, and employee security training.
• Develop, test, and maintain incident response, business continuity, and disaster recovery plans aligned with FINRA and SEC requirements.
• Collaborate with compliance teams to implement regulatory technology solutions, including recordkeeping, archiving, and safeguards for customer data.
• Manage and optimize the firm's business application stack, including Salesforce, CRM, and mobile apps, ensuring security, data integrity, and effective integrations.
• Coordinate with external vendors, developers, and consultants to deliver application projects, translating business needs into technical requirements.
• Support day-to-day IT operations, including onboarding, hardware provisioning, troubleshooting, and providing support to executives and staff.

Skills

Networking

Azure/AWS

Microsoft 365

Identity management

Endpoint management

Cybersecurity

Salesforce administration

API integrations

PowerShell/Python

Vendor management

Education

Bachelor's degree in CS/IS or related

CISSP

CISM

Salesforce Administrator certification

Cloud certifications

Tools

Salesforce

Job description

The Head of IT will lead and manage the firm's technology infrastructure, cybersecurity, and business applications, ensuring compliance with regulatory standards. This senior role combines strategic planning with hands‑on execution, directly impacting the firm's operational resilience and technological advancement.

Key Responsibilities

• Own and oversee the entire technology environment including networks, cloud infrastructure, endpoints, and communication systems to ensure stability and security.
• Lead cybersecurity initiatives by designing security architecture, managing threat detection, vulnerability management, and employee security training.
• Develop, test, and maintain incident response, business continuity, and disaster recovery plans aligned with FINRA and SEC requirements.
• Collaborate with compliance teams to implement regulatory technology solutions, including recordkeeping, archiving, and safeguards for customer data.
• Manage and optimize the firm's business application stack, including Salesforce, CRM, and mobile apps, ensuring security, data integrity, and effective integrations.
• Coordinate with external vendors, developers, and consultants to deliver application projects, translating business needs into technical requirements.
• Support day-to-day IT operations, including onboarding, hardware provisioning, troubleshooting, and providing support to executives and staff.

Required Qualifications

• Minimum of 8 years of progressive IT experience, including at least 3 years in a senior technology leadership role within a regulated financial services firm.
• Hands‑on technical expertise in networking, cloud platforms (Azure/AWS), Microsoft 365, identity management, and endpoint management tools.
• Strong background in cybersecurity, with experience establishing security programs in small to mid‑sized organizations.
• Knowledge of SEC and FINRA technology and cybersecurity compliance requirements, including recordkeeping and communications archiving.
• Proficiency with Salesforce administration, security models, and API integrations, with the ability to evaluate and troubleshoot technical designs.
• Experience with scripting and automation tools such as PowerShell or Python.
• Excellent vendor management skills, including contract negotiations and security due diligence.

Preferred Qualifications

• Bachelor’s degree in computer science, information systems, or related field; relevant certifications such as CISSP, CISM, Salesforce Administrator, or cloud certifications.
• Experience with AI tools and technologies, including understanding of security, privacy, and governance implications.
• Familiarity with regulatory requirements like Regulation S‑P, S‑ID, and electronic communications archiving solutions.
• Strong communication skills with the ability to clearly explain technical concepts to non‑technical stakeholders.
• Availability to respond to urgent issues outside of standard business hours and pass background checks as required.

About Phoenix Financial - New York City

Company Overview

Phoenix Financial is a growing, alternative‑focused financial services firm committed to providing advisors and their clients access to a broad range of investment and wealth‑management solutions. Our platform includes traditional investments, private equity and pre‑IPO opportunities, structured investments, advanced insurance solutions, and estate‑planning strategies.We are equally committed to developing the next generation of financial professionals. Through hands‑on training, mentorship, licensing support, and exposure to experienced industry professionals, we provide motivated individuals with an opportunity to build their knowledge, develop their business, and establish a long‑term career in financial services.At Phoenix Financial, we value professionalism, accountability, integrity, continuous improvement, and an entrepreneurial mindset. We believe strong advisors are built through preparation, experience, and a commitment to putting clients first.

Mission

Our mission is to deliver a best‑in‑class financial experience by combining personalized service, sophisticated investment solutions, and access to opportunities across a diverse range of asset classes. We are committed to acting with integrity, maintaining the highest professional standards, and helping our clients and advisors pursue long‑term success.

Vision

Our vision is to build a premier financial services organization recognized for developing exceptional advisors, delivering sophisticated investment solutions, and providing clients access to opportunities beyond traditional wealth management. We strive to create an environment where talented, entrepreneurial professionals can build meaningful careers while helping clients build and preserve wealth.

Culture

Phoenix Financial maintains a professional, entrepreneurial, and performance‑driven culture where individuals are encouraged to take ownership of their careers. We believe success is built through preparation, discipline, accountability, and continuous improvement.Our Fort Lauderdale office provides a collaborative, in‑person environment where newer professionals can learn alongside experienced advisors and industry professionals. We encourage open communication, mentorship, healthy competition, and the exchange of ideas. Individuals who are motivated, coachable, professional, and willing to put in the work have the opportunity to grow within the organization.

Our Values

Our values define how we conduct business, serve our clients, and work with one another. We believe long‑term success is earned by doing the right thing every day, taking responsibility for our actions, maintaining high professional standards, and continuously improving our knowledge and abilities.We expect our professionals to be prepared, accountable, client‑focused, and willing to challenge themselves and one another to improve. Details matter in financial services, and we believe our reputation is built one decision, one client, and one interaction at a time.

Integrity

Accountability

Professional Excellence

Client Commitment

Teamwork

Attention to Detail

Phoenix Financial offers opportunities designed around the responsibilities and structure of each position. Depending on the role, team members may have access to professional development, industry training, licensing support, mentorship, performance‑based compensation, and opportunities for long‑term career advancement.Specific compensation, benefits, licensing requirements, and employment terms vary by position and are discussed during the recruiting and interview process.

Benefits depend on roles applied for.