Head of Human Resources and Office Management

The Indigo Road Hospitality Group; South Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K plan with 50% match

Housing loan program

Discounts at restaurant concepts &Bout

Job summary

The Indigo Road Hospitality Group seeks an experienced Human Resources Manager to lead HR operations across its restaurant and lodging divisions. You will partner with leaders to drive recruitment, policy communication, and compliance in a fast-paced hospitality setting.

Ideal candidates have 3–5 years as an HR generalist in hospitality, with Food & Beverage experience, willingness to travel, and a bachelor’s degree. The role offers comprehensive benefits and growth opportunities within IRHG.

Qualifications

• Must have 3–5 years of experience in a human resources generalist role within hospitality.
• Experience with Food & Beverage operations is preferred.
• Willingness to travel about 60% of the time.
• Bachelor’s degree required.
• Familiarity with Organizational Development and Talent Management practices.

Responsibilities

• Act as a strategic business partner with all leadership roles in the Restaurant and Lodging divisions, assisting on coaching and policy issues.
• Assist in New Manager Orientation training and communicate HR standards with leaders.
• Oversee recruitment by writing management offer letters and supporting onboarding.
• Maintain an updated employee handbook and assist in HR policy creation/editing.
• Track wage surveys and ensure compliance with wage regulations.
• Manage workers’ compensation and unemployment claims; prepare related documents.
• Coordinate training with Training Director including OSHA-related programs.
• Ensure compliance with federal, state, and local employment laws.

Skills

HR generalist

Recruitment

Employee relations

Organizational development

Talent management

Education

Bachelor's degree

Job description

Human Resources Manager

Hospitality Starts Here

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; We believe that by taking care of you, you'll best take care of our guests. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. Come join us in our mission to change the hospitality industry, forever.

A successful Human Resources Manager, is exceptionally organized and detail oriented, with the ability to tackle both the small details and bigger picture items. You will complete multiple tasks daily, assist in HR investigations, and handle last minute needs often; At the heart of it, you’re in HR for your love of people and wanting to ensure they have a great place to work. You also thrive under the pressure of working in the hospitality industry, knowing that no day is ever the same, which is what makes it exciting and never boring!

Keep a consistent pulse on emerging HR issues by maintaining consistent interaction with managers and staff members.

• Act as a strategic business partner with all leadership roles in the Restaurant Division and Lodging Division, assisting on coaching and counseling issues such as employment policies, procedures, and recruitment needs.
• Assist in New Manager Orientation training programs helping to train and communicate all HR standards with new hotel and restaurant leaders.
• Assist the team in recruitment by writing all management offer letters.
• Assist with restaurant and hotel openings, new hire orientations and new hire onboardings.
• Track all new hire background checks and report results within 3 days.
• Assist in maintaining an updated employee handbook and assist in the creation of or editing HR Policies.
• Conduct regional wage surveys when needed.
• Retain historical HR records by filing and keeping past and current records in Paylocity.
• Assist in tracking the Food Manager Serve Safe requirements and TIPS alcohol requirements.
• Process and track all workers’ compensation claims for restaurant and hotel employees.
• Process all unemployment claims for restaurant and hotel employees and attend all unemployment hearings as needed. Prepare documents and all paperwork required for the claims process.
• Manage and track employee 60-day new hire review process for hotel employees.
• Participate in weekly HR Department meeting.
• Work with the Training Director to build OSHA Training, leadership training and other relevant HR training as needed.
• Maintain compliance with federal, state and local employment laws and regulations.

Must have at least 3-5 years of experience in a human resources generalist role, within the hospitality industry.

• Must have Food & Beverage experience.
• Flexible to work nights and weekends when necessary.
• Ability to travel 60% of the time.
• A bachelor’s degree is required.
• Familiarity with Organizational Development and Talent Management practices and trends.

Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].

• Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.