Assistant General Manager

The Indigo Road Hospitality Group; Florence (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Quarterly bonuses

401K with 50% match

Health, dental, vision insurance

Housing loan program

Employee discounts

PTO after 90 days

Maternity/paternity leave 4 weeks

Job summary

The Indigo Road Hospitality Group is seeking an experienced Assistant General Manager in Florence, SC to lead daily restaurant operations and drive guest satisfaction. You will collaborate with the GM, manage costs, and mentor a high-performing team across our growing concepts.

This role emphasizes people development, community partnerships, and maintaining our standards of food quality and service excellence in a fast-paced, guest-focused setting.

Qualifications

• 5+ years of experience in a restaurant management role, preferably upscale.
• Proven track record of motivating teams to meet operational and financial goals.
• Strong understanding of food and beverage operations, including inventory and menu development.
• Exceptional interpersonal and communication skills for guests, team, and partners.
• Commitment to hospitality and creating memorable guest experiences.
• Ability to perform well in a fast-paced environment.

Responsibilities

• Support the Restaurant General Manager in daily operations including finances, personnel, and guest relations.
• Foster a positive work environment that motivates staff.
• Champion staff development through mentorship and training.
• Engage with community partners to source sustainable ingredients.
• Oversee day-to-day operations ensuring smooth restaurant service.
• Maintain clear communication with team and community.
• Uphold standards for food quality, service excellence, and brand reputation.

Skills

Restaurant management

Leadership

Operations management

Cost control

Staff development

Tools

POS systems

Inventory management systems

Job description

Hospitality Starts Here

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role

We are seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. We celebrate authentic cuisine with a regional approach, offering unique ingredients and stunning presentations. Our mission is to not only provide exceptional service but also foster a positive and enriching environment for both team members and guests.

What we will ask of you

• Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
• Foster a positive and supportive work environment that motivates team members and drives success.
• Champion staff development through mentorship, training opportunities, and career growth initiatives.
• Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
• Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
• Maintain clear and effective communication with team members and the broader community.
• Uphold the highest standards for food quality, service excellence, and brand reputation.

Requirements for Success

• 5+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

Benefits

• Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.