Head of Housekeeping & Guest Experience

Grand Hyatt Nashville; Nashville (TN); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company-paid disability & life

Employee discounts

Job summary

Grand Hyatt Nashville seeks a Director of Housekeeping to oversee all housekeeping operations, ensuring exceptional guest service and cleanliness. This leadership role includes managing staff, budgets, and maintaining high standards.

The ideal candidate will have proven supervisory skills, strong financial acumen, and a background in hospitality management. Benefits include medical coverage, 401(k) match, and paid vacation.

Qualifications

• Minimum of 2 years’ experience as an Assistant Executive Housekeeper.
• At least 2 years’ supervisory experience in housekeeping.
• Experience managing budgets and controlling labor costs.

Responsibilities

• Lead and supervise housekeeping and laundry staff.
• Schedule staff according to labor standards.
• Monitor productivity and control labor costs.
• Conduct inventories of linen and supplies.

Skills

Leadership skills

Budgeting

Organizational skills

Communication

Time management

Knowledge of safety standards

Education

Bachelor’s degree in business or hospitality management

Job description

Grand Hyatt Nashville seeks a Director of Housekeeping to oversee all housekeeping operations, ensuring exceptional guest service and cleanliness. This leadership role includes managing staff, budgets, and maintaining high standards.

The ideal candidate will have proven supervisory skills, strong financial acumen, and a background in hospitality management. Benefits include medical coverage, 401(k) match, and paid vacation.