Head of GTM Technology & Growth Operations - Americas

Mendix; Boston (MA); On-site; USD 180,000 - 280,000; Full time

Job summary

Socket.dev is seeking a visionary leader to own GTM technology strategy and growth operations, unifying marketing, sales, and revenue technology into a single, scalable engine.

The role emphasizes AI-driven process improvements, cross-functional leadership, and transformative initiatives to accelerate pipeline and revenue growth.

Qualifications

• 8+ years of experience in Revenue Operations, GTM Operations, Growth Operations, Marketing Operations, or Marketing Technology.
• Experience leading complex operational, technology, or transformation initiatives within SaaS or enterprise software organizations.
• Strong understanding of CRM, marketing automation, lead management, data enrichment, analytics, and GTM technology ecosystems.
• Proven ability to influence senior stakeholders and drive alignment across multiple functions.
• Experience leading teams and delivering results in fast-paced, high-growth environments.
• Passion for AI and automation, with a track record of applying technology to improve business outcomes.

Responsibilities

• Lead Our GTM Technology Strategy: Own and evolve the technology ecosystem that supports marketing, pipeline generation, sales development, and revenue growth.
• Drive AI-powered operational excellence: Champion an AI-first approach to operations, automation, analytics, and workflow design.
• Scale Growth Operations: Connect marketing, campaign operations, business development, insights, and technology into a unified operating model.
• Influence Across the Business: Partner with senior leaders to align priorities and remove barriers to execution.
• Build for the Future: Stay ahead of AI trends and translate technologies into competitive advantage.

Job description

Head of GTM Technology & Growth Operations

Help Shape the Growth Engine of a Category-Leading SaaS Business

We're looking for a Head of GTM Technology & Growth Operations to lead the systems, processes, and operational strategy that power growth across our global business.

This is a highly visible leadership role at the intersection of Revenue Operations, Marketing Operations, Growth, and Technology. You'll own the GTM technology ecosystem, champion AI-driven innovation, and ensure our demand generation, pipeline creation, and revenue teams operate as one connected engine.

You’ll work closely with senior leaders across Growth, Sales, Marketing, and IT to scale our go-to-market capabilities, accelerate pipeline generation, and create the operational foundation for the next phase of growth.

If you're passionate about building modern revenue organizations, leveraging AI to transform operations, and driving measurable business impact, we'd love to hear from you.

What You'll Do

Lead Our GTM Technology Strategy

• Own and evolve the technology ecosystem that supports marketing, pipeline generation, sales development, and revenue growth.
• Drive roadmap, governance, and investment decisions across GTM platforms, data, automation, and integrations.
• Ensure our systems are scalable, connected, and aligned with business priorities.

Drive AI-Powered Operational Excellence

• Champion an AI-first approach to operations, automation, analytics, and workflow design.
• Identify opportunities to increase efficiency, improve decision-making, and accelerate growth through AI-enabled solutions.
• Partner with teams across the business to embed AI into day-to-day operations and strategic initiatives.

Scale Growth Operations

• Connect marketing, campaign operations, business development, insights, and technology into a unified operating model.
• Improve how pipeline is generated, managed, measured, and optimized.
• Establish clear processes, metrics, and data standards that enable predictable growth.

Influence Across the Business

• Partner with senior leaders across Sales, Marketing, Growth, and IT to align priorities and remove barriers to execution.
• Serve as a trusted advisor on GTM technology, operational strategy, and business transformation.
• Lead cross-functional initiatives that improve performance and accelerate growth.

Build for the Future

• Stay ahead of emerging trends in AI, revenue operations, marketing technology, and GTM strategy.
• Translate new technologies and operating models into competitive advantage.
• Help define the future of how a modern software company scales growth.

What We’re Looking For

Required Experience

• 8+ years of experience in Revenue Operations, GTM Operations, Growth Operations, Marketing Operations, or Marketing Technology.
• Experience leading complex operational, technology, or transformation initiatives within SaaS or enterprise software organizations.
• Strong understanding of CRM, marketing automation, lead management, data enrichment, analytics, and GTM technology ecosystems.
• Proven ability to influence senior stakeholders and drive alignment across multiple functions.
• Experience leading teams and delivering results in fast-paced, high-growth environments.
• Passion for AI and automation, with a track record of applying technology to improve business outcomes.

Nice to Have

• Experience operating in a global enterprise environment.
• Knowledge of BDR organizations, account-based growth strategies, and recurring revenue models.
• Experience managing complex technology ecosystems and enterprise integrations.

Why Join Us?

• Shape the future of a rapidly growing software business.
• Lead high-impact initiatives that directly influence pipeline, revenue, and growth.
• Drive AI transformation across a global go-to-market organization.
• Work with senior leaders who are committed to innovation and operational excellence.