Head of Group Sales & Revenue Growth

Hockey-Western-New-York,-LL; Buffalo (NY); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer matching

Paid time off

Sabres game tickets

Job summary

Hockey Western New York, LLC is seeking a Director of Group Sales to drive the group sales strategy for the Buffalo Sabres and Buffalo Bandits. The role requires leading a revenue-focused group sales team, coaching staff, and coordinating campaigns across departments to maximize ticket sales.

The position emphasizes strategic development, hands-on leadership, and the ability to manage multiple initiatives while delivering results in a busy sports environment.

Qualifications

• Minimum 5 years in sports ticket sales/service experience.
• Minimum 2 years of sales management experience.
• Bachelor's degree or equivalent experience.
• Ability to manage multiple projects and lead by example.
• Excellent communication skills both written and verbal, detail oriented, strong problem-solving skills and decision making abilities.
• Ability to work non-traditional hours including nights, weekends, and holidays as needed.
• Organization: handle multiple projects and tasks, while always following up and following through
• Collaboration: work with other departments to maximize sales opportunities
• Accountability: take complete ownership of your work and "run your own business"
• Critical thinking: think on your feet and lead with customer service through problem solving
• Creativity: be a key contributor with new ideas and execution focus
• Internally motivated and coachable with passion for learning skills to be a revenue generator in sports.

Responsibilities

• Create and implement group sales strategies for the Buffalo Sabres and Buffalo Bandits.
• Collaborate across departments to execute group sales campaigns that drive awareness and urgency.
• Develop recommendations for ticket products, budget utilization and sales strategies for the Group Sales team.
• Collaborate with ticket sales and service leadership team to develop and maintain all group campaigns and lead distribution in CRM.
• Research and develop programming to aid in group sales campaigns and identify best practices.
• Assist in creation of Group Sales offerings, including hospitality and value-added packages.
• Help lead and develop Group Sales training for the Ticket Sales team.
• Oversee the Group Sales team with day-to-day management and coaching.

Skills

Sports ticket sales

Sales management

Education

Bachelor's degree or equivalent experience

Job description

Hockey Western New York, LLC is seeking a Director of Group Sales to drive the group sales strategy for the Buffalo Sabres and Buffalo Bandits. The role requires leading a revenue-focused group sales team, coaching staff, and coordinating campaigns across departments to maximize ticket sales.

The position emphasizes strategic development, hands-on leadership, and the ability to manage multiple initiatives while delivering results in a busy sports environment.