Group Sales Director: Revenue Growth & Team Leadership

Buffalo Sabres; Buffalo (NY); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Sabres tickets to games and events

401(k) with company match

Paid time off

Job summary

Buffalo Sabres is seeking a Director of Group Sales to lead the Ticket Sales & Service group with responsibility for strategy, revenue generation, and team leadership.

The role requires experience in sports ticket sales, management, and CRM systems, with the ability to drive campaigns, coordinate cross-department initiatives, and operate during non-traditional hours. This exempt, salaried position offers a path to organizational growth.

Qualifications

• Minimum 5 years in sports ticket sales or service.
• Minimum 2 years of sales management experience.
• Bachelor's degree or equivalent experience.
• Knowledge of TicketMaster, Archtics, KOR CRM preferred.
• Ability to manage multiple projects and lead by example.
• Superior customer service and communication skills.
• Ability to work non-traditional hours including nights, weekends, and holidays.

Responsibilities

• Create and implement group sales strategies aligned with department goals.
• Collaborate across departments to execute group sales campaigns.
• Develop recommendations for ticket products, budgets, and sales strategies for Group Sales.
• Maintain group campaigns and lead distribution in CRM with leadership team.
• Develop programming to aid group sales campaigns and best practices; focus on top group sales categories.
• Assist in creating Group Sales offerings (hospitality, fan experiences, theme nights).
• Lead and develop Group Sales training for the Ticket Sales team.
• Oversee Group Sales team with day-to-day management and coaching.

Skills

Sports ticket sales

Sales leadership

Customer service

Effective communication

Education

Bachelor's degree

Tools

TicketMaster

Archtics

KOR CRM

Job description

Buffalo Sabres is seeking a Director of Group Sales to lead the Ticket Sales & Service group with responsibility for strategy, revenue generation, and team leadership.

The role requires experience in sports ticket sales, management, and CRM systems, with the ability to drive campaigns, coordinate cross-department initiatives, and operate during non-traditional hours. This exempt, salaried position offers a path to organizational growth.