Head of Global Custody Operations

Ladders; Minneapolis (MN); On-site; USD 239,000 - 281,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Disability

Parental leave

401(k) matching

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

Ladders, a leader in the Finance & Insurance space, seeks a Head of Global Custody Operations in Minneapolis to shape strategy for securities processing, settlements and corporate actions.

You will drive digital transformation with real-time management, strengthen controls, and partner with clients, vendors and regulators to deliver scalable, compliant operations across a global footprint.

Qualifications

• 15+ years of experience in financial services, with a focus on operations and leadership.
• Deep expertise in securities processing and custody functions.
• Strong understanding of OCC, DTCC, and CSDR regulations.
• Proven track record leading transformation, automation, and process improvement initiatives.
• Experience managing operational budgets and workforce plans.

Responsibilities

• Develop and execute the operational strategy for custody operations.
• Lead the shift from batch processing to real-time management.
• Drive digital transformation initiatives leveraging automation and AI.
• Oversee processing of securities settlements and corporate actions globally.
• Identify and mitigate operational risks while ensuring regulatory compliance.
• Monitor operational performance metrics and refine KPIs for efficiency.
• Build strong relationships with clients, vendors, and regulatory bodies.

Skills

Securities processing

Custody operations

Leadership

Regulatory compliance

Analytical skills

Education

15+ years in financial services

Tools

Automation

Real-time processing systems

Job description

For our client, we are seeking a Head of Global Custody Operations to join the team of a leader in the Finance & Insurance space.

This leader will shape the strategy and execution of a global custody operations function with a strong focus on securities processing, settlement, and corporate actions. The role calls for a transformation-minded operator who can modernize workflows, strengthen controls, and improve efficiency across a complex, highly regulated environment. The position will partner closely with clients, vendors, and regulatory stakeholders to enhance service quality, manage risk, and support scalable operations.

Location: Minneapolis, MN - US based candidates only, no visa sponsorship available

Compensation: $238,765 – $280,900 annually

Responsibilities

• Develop and execute the operational strategy for custody operations
• Lead the shift from batch processing to real-time management
• Drive digital transformation initiatives leveraging automation and AI
• Oversee processing of securities settlements and corporate actions globally
• Identify and mitigate operational risks while ensuring compliance with regulations
• Monitor operational performance metrics and refine KPIs for efficiency
• Build strong relationships with clients, vendors, and regulatory bodies

Qualifications

• 15+ years in financial services, particularly operations and leadership roles
• Deep expertise in securities processing and custody functions
• Strong grasp of relevant regulations, including OCC, DTC/DTCC, and CSDR
• Proven leader in transformation, automation, and process improvement initiatives
• Experience managing operational budgets and workforce plans
• Strong analytical and problem-solving capabilities

Benefits

• Comprehensive healthcare options, including medical, dental, and vision
• Basic and optional term life insurance coverage
• Short- and long-term disability benefits
• Generous parental leave policies and pregnancy disability support
• 401(k) plan with employer contributions for retirement savings
• Paid vacation ranging from two to five weeks based on tenure
• Eleven paid holidays each year
• Adoption assistance programs available
• Up to 80 hours of sick and safe leave per year

Our client is an equal opportunity employer.