Head of Fraud - Analytics

Burtch Works; Chicago (IL); Hybrid; USD 180.000 - 240.000; Vollzeit

Zusammenfassung

Burtch Works in Chicago (hybrid) seeks a Head of Fraud, Analytics to lead enterprise fraud strategy across all brands, overseeing prevention, detection, investigations, and operations. You will report to the Sr Director, Portfolio Risk & Analytics and work closely with Product, Engineering, Legal, and Compliance.

The ideal candidate is a strategic, hands-on leader with deep expertise in fraud typologies, analytics, and AI-driven detection.

Qualifikationen

• 10+ years of progressive leadership in fraud management.
• Experience in analytics/data science and fraud typologies.
• Experience presenting to a Board or senior executive committee on loss, risk, or regulatory matters.

Aufgaben

• Own enterprise-wide fraud strategy, risk appetite, and loss performance across all brands.
• Develop and execute a multi-quarter roadmap for fraud prevention, detection, operations, and technology.
• Lead investigations into emerging fraud patterns and cross-brand attacks.
• Partner with Product and Engineering to implement fraud controls and strategic initiatives.
• Collaborate with Legal, Compliance, and IT Risk on regulatory matters and policy exceptions.
• Build and develop a high-performing team across fraud analytics, investigations, and operations.

Kenntnisse

Fraud leadership

Analytics / data science

Cross-functional partnership

Regulatory awareness

Ausbildung

Bachelor's degree in quantitative field

Master’s degree or MBA preferred

Jobbeschreibung

Head of Fraud, Analytics

Chicago, IL (hybrid)

Reports to: Sr Director, Portfolio Risk & Analytics

Position Summary

The Head of Fraud leads the enterprise-wide fraud strategy, overseeing fraud prevention, detection, investigations, and operations across all brands. This role carries direct accountability for fraud performance and losses, serving as the primary fraud leader to executive leadership, the Board, regulators, and bank partners. The ideal candidate is a strategic, hands‑on leader who can translate fraud insights into actionable strategies, drive execution across Product and Engineering, and build high‑performing teams to protect customers and the business against evolving threats.

Essential Duties & Responsibilities

Fraud Strategy & Leadership

• Own enterprise-wide fraud strategy, risk appetite, and loss performance across all brands.


• Develop and execute a multi-quarter roadmap for fraud prevention, detection, operations, and technology.


• Serve as the primary fraud subject‑matter expert to executive leadership, the Board, regulators, and bank partners.

Fraud Detection, Analytics & Investigations

• Oversee fraud and identity detection models, rules, and analytics across all business lines.


• Lead investigations into emerging fraud patterns, organized fraud rings, identity theft, and cross‑brand attacks.


• Leverage data and portfolio insights to identify emerging threats, improve detection capabilities, and measure program effectiveness.


• Set the team's direction on countering increasingly AI‑driven fraud with AI and advanced analytics.

Execution & Cross‑Functional Partnership

• Partner closely with Product and Engineering to prioritize and implement fraud controls, tools, and strategic initiatives.


• Work directly with brand and P&L leaders to balance business objectives with fraud risk and ensure consistent risk management.


• Collaborate with Legal, Compliance, and IT Risk on regulatory matters, policy exceptions, and fraud‑related escalations.

Industry Engagement & Innovation

• Maintain relationships with industry peers, vendors, and organizations to stay abreast of emerging fraud trends and best practices.


• Anticipate changes in the fraud landscape and regulatory environment, proactively evolving strategies and controls.

Team Leadership & Development

• Build, lead, and develop a high‑performing team across fraud analytics, investigations, and operations.


• Establish a culture of accountability, collaboration, continuous improvement, and professional development.

Education, Experience, Competencies & Values

• 10+ years of progressive leadership in fraud management within fintech, online lending, payments, or large‑scale digital platforms, with a track record of personally driving change — not just overseeing a team that executes.


• Demonstrated success operating both an investigative/operations function and an analytics/data science function.


• Deep expertise across fraud typologies (synthetic identity, account takeover, payments fraud, first‑party fraud) and in evaluating or building detection tooling, not just consuming vendor dashboards.


• Demonstrated experience engaging with the external fraud risk community, understanding industry peer practices, and applying external intelligence to internal strategy development.


• Experience presenting to or being accountable to a Board or senior executive committee on loss, risk appetite, or regulatory matters.


• Bachelor's degree in a quantitative field (Finance, Economics, Statistics, Computer Science, Engineering, or related); Master’s or MBA preferred.


• Strong understanding of relevant regulatory requirements and compliance frameworks; CFE or other relevant certification a plus.