Fraud Analyst

Slope; Harrisburg (Dauphin County); Remoto; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Slope is seeking a Fraud Analyst to mitigate fraud through analytic tools, trend recognition, and cross-functional collaboration. You will review applications, monitor activity, and help refine controls with Compliance, Operations and Customer Service teams.

The role emphasizes data-driven decision making, leveraging AI for risk summaries and streamlined analysis in a fully remote setting across time zones, with focus on preventing fraud in customer and provider activities.

Competenze

• Bachelor's degree in related field or equivalent job experience.
• 3+ years in banking or Fintech, investigative/analytical role.
• Proficiency in online and internal research across systems and reporting tools.
• Innovative and creative mind to suggest new solutions.
• Detail-oriented, highly analytical and data-driven.
• Experience with Slack, Apple MacOS and GSuite.

Mansioni

• Perform manual reviews and analysis of new account applications and existing accounts to identify and prevent fraud.
• Perform alert triage using risk scores and trend analysis.
• Manage case workflows for large-scale fraud cases.
• Assist leadership in identifying high-risk customer behaviors and monitor transactions.
• Analyze internal data to understand fraud decisioning performance and improve rules.
• Collaborate with Customer Service, Operations and Compliance to optimize controls.
• Coordinate with other departments to identify and communicate fraud and ID theft cases.
• Leverage AI tools to improve review efficiency, including AI-generated risk summaries and memo drafting.
• Assist with various fraud-related duties as needed.
• Conduct back-office research and resolution of fraudulent activity and reporting.
• Support bank audits, monitoring, testing, and risk assessments.
• Monitor industry trends related to money laundering or fraud schemes and report suspicious activity.
• Work effectively in a fully remote environment across multiple time zones.

Conoscenze

Analytical mindset

Detail-oriented

Data analysis

Innovative problem-solving

Formazione

Bachelor's degree in related field

Strumenti

Slack

MacOS

GSuite

Descrizione del lavoro

Reporting to the Compliance Lead, the Fraud Analyst will provide fraud mitigation support through the utilization of analytic tools for fraudulent trend recognition, identifying and preventing potential fraud on customer applications and providers. The Fraud Analyst will work closely with the Compliance Lead to detect and mitigate new fraud trends, while aligning with outside departments to optimize the fraud controls and communication in place. The utilization of data & trend identification techniques will be key in the decision-making aspects of the position.

What You'll Do:

• Perform manual reviews and analysis of new account applications and existing customer/provider accounts, identifying and preventing potential fraud

• Perform alert triage utilizing risk scores and trend analysis in the decisioning of alerts

• Manage case management for large scale fraud cases

• Assist Leadership in ongoing identification of high-risk behaviors of the current customer base by performing customer monitoring, assessing transactional activity, and tracking customer behavior to ensure it aligns with their expected behavior and to identify fraud among existing customer base

• Aggregate and analyze internal data to understand performance of fraud decisioning, finding insights from internal data sets to improve fraud mitigation strategies and customer evaluation rules to curb new fraud trends and patterns

• Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions, consumers and providers

• Work closely with other departments in the identification, management and communication of fraud and ID Theft cases

• Leveraging AI tools to improve review efficiency and quality, including AI-generated risk summaries, memo drafting support, and automated alert triage to enhance decision-making and workflow throughput

• Assist with various fraud related duties as needed

• Perform back-office functions related to research and resolution of fraudulent activity and applicable reporting

• Support in ongoing bank audits, monitoring and testing, and risk assessments as applicable

• Monitoring industry trends relative to money laundering or fraud schemes including detection and reporting of suspicious activity

• Work effectively in a fully remote environment with teams spanning multiple time-zones

About You:

• Bachelor's degree in related field; or equivalent job experience

• 3+ years prior banking or Fintech experience, preferably in an investigative and analytical role or exposed to fraud-related behavior in Consumer and/or Business segments

• Proficiency in online and internal application research across applicable systems and reporting and analytical tools

• An innovative and creative mind looking to suggest new solutions to old problems

• Detail-oriented, highly analytical and comfortable digging into data

• Experience/familiarity with Slack, Apple MacOS and GSuite

Nice to Have:

• CAMS, CFCS, or CFE certification a plus