Head of Field Service Technical Programs

salesforce.com, inc.; San Francisco (CA); On-site; USD 191,100 - 320,600; Full time

Benefits offered by this job

Comprehensive health benefits

Paid parental leave

401(k) plan

Employee stock purchasing program

Job summary

Salesforce.com, inc. is seeking a Senior Director of Technical Program Management in San Francisco to lead cross-functional initiatives for the Field Service Product Roadmap. This high-visibility role will connect product, engineering, and design teams, ensuring smooth execution of complex projects and alignment with strategic goals.

The ideal candidate will have extensive experience in enterprise product management, strong leadership skills, and a proven track record of fostering innovation. Benefits include comprehensive support for work-life balance and a competitive salary package.

Qualifications

• 10-15+ years of experience in leading large-scale enterprise product programs.
• 5+ years of people management at the Director level or above.
• Understanding of SaaS business model and Agile methodologies.

Responsibilities

• Define and evolve the Field Service operating model.
• Serve as a trusted advisor to C-suite stakeholders.
• Drive high-cadence forums to unblock technical hurdles.
• Oversee the Agentforce Field Service portfolio lifecycle.
• Recruit, mentor, and elevate a world-class team.

Skills

Leadership in product programs

Agile/Scrum SDLC

Team building and management

Data-driven decision making

Job description

Salesforce.com, inc. is seeking a Senior Director of Technical Program Management in San Francisco to lead cross-functional initiatives for the Field Service Product Roadmap. This high-visibility role will connect product, engineering, and design teams, ensuring smooth execution of complex projects and alignment with strategic goals.

The ideal candidate will have extensive experience in enterprise product management, strong leadership skills, and a proven track record of fostering innovation. Benefits include comprehensive support for work-life balance and a competitive salary package.