Head of Enterprise Risk Technology Program Management - Director

Quality Control Specialist - Pest Control; Rutherford (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Head of Enterprise Risk Technology Program Management to lead critical initiatives in Compliance and Risk Management. This role demands a seasoned professional with over 15 years of experience in Financial Services, adept at managing complex projects and engaging with senior leadership. The ideal candidate will excel in stakeholder management, risk assessment, and program delivery, ensuring alignment with regulatory standards and business objectives. This position offers an opportunity to drive innovation and enhance operational efficiencies, making a significant impact in a dynamic environment.

Qualifications

• 15+ years of experience in Financial Services and Risk Management.
• Proven leadership in managing large, cross-functional projects.

Responsibilities

• Lead Technology Program Management for Compliance and Risk initiatives.
• Manage risks and issues impacting execution and stakeholder engagement.

Skills

Program Management

Risk Management

Stakeholder Management

Communication Skills

Negotiation Skills

Project Management

Leadership

Education

Bachelor's degree

Master's degree

Tools

CAPM Certification

PMP Certification

Job description

Citi's Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology's mission is to optimize Citi's Technology environment by delivering world-class applications, driving standardization of the production environment, reducing complexity, and supporting global functions such as Compliance and Risk Management. It aims to introduce innovative technologies that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.

Within Functions Technology, Enterprise Risk Technology (ERT) supports global functions like Enterprise Risk Management (ERM), Independent Compliance Risk Management (ICRM), Operational Risk, Model Risk, USPB Risk, and O&T COO Risk and Controls. ERM covers areas such as Risk Identification, Risk Measurement, Appetite and Limits, Risk Analytics, New Activity Risk Management, Lines of Defense, Global Escalations, and Enterprise Risk Governance.

The Head of Enterprise Risk Technology Program Management will oversee Technology Program Management across all Compliance and Risk Management initiatives, focusing on regulatory deliverables and product management alignment. This role requires ensuring stakeholder engagement, managing risks and issues impacting execution, and enforcing program management disciplines aligned with Citi's policies.

The candidate should possess excellent communication skills for negotiations and guiding senior leadership, and have full management responsibilities including team management, performance evaluations, hiring, disciplinary actions, and budget approvals.

Responsibilities:

1. Lead the Technology Program and Project Management, focusing on regulatory delivery and product design.
2. Present updates to Citi Leadership, Board, and Regulators, emphasizing risks, issues, and action plans.
3. Manage the Book of Work from initiation to completion, coordinating with various teams.
4. Serve as escalation contact for risks and issues.
5. Report to C-suite and other stakeholders on status, risks, and issues.
6. Ensure proper training and compliance of project managers.
7. Maintain risk appetite within teams for Tech and PM scorecards.
8. Oversee dependencies across internal and external plans.
9. Build and manage relationships with key stakeholders.
10. Create and align multiple programs of work with business goals.
11. Coordinate cross-functional topics and resolve issues outside existing programs.
12. Define scope with stakeholders and ensure alignment with business objectives.
13. Ensure adherence to program processes and standards.
14. Negotiate resources and manage team performance.

Leadership Qualities:

• Collaborative, builds partnerships.
• Deep knowledge of Financial Services, Risk Management, and Program Management.
• Excellent communicator, relationship builder.
• Skilled negotiator and influencer.
• Focused on Risk and Controls, security-minded.
• Creative, innovative problem solver.

Qualifications:

• 15+ years of relevant experience, including 5+ years managerial.
• Experience in Financial Services Risk Management, regulatory initiatives.
• Proven track record in managing large, cross-functional projects.
• Program/Project management experience, certifications like CAPM, PMP are a plus.
• Understanding of banking regulations and supervisory expectations.
• Strong delivery record in business or risk transformation.
• Expertise in risk and controls within technology processes.
• Ability to work under pressure, prioritize, and communicate effectively.
• Passion for product development and solving business problems.
• Experience working with risk, technology, and front-line units.
• Proven leadership in change management and stakeholder management.

Education:

• Bachelor's degree or equivalent; Master's degree and managerial experience preferred.

Additional details about location, salary, benefits, and equal opportunity statements follow, which are relevant but not directly part of the core job description content.