Head of Engineering Operations & Delivery

SupportFinity™; Boston (MA); On-site; USD 200,000 - 245,000; Full time

Benefits offered by this job

Generous equity package

Comprehensive benefits

Job summary

WHOOP is looking for a Director of Engineering Operations based in Boston, MA, to support the software organization in scaling rapidly. This individual will work closely with various teams to ensure productivity and consistency across engineering operations.

The successful candidate should have over 5 years of experience in technical program management and strong analytical skills to drive performance metrics that enhance operational efficiency.

This full-time position offers a competitive salary ranging from $200,000 to $245,000, accompanied by benefits and equity opportunities.

Qualifications

• 5+ years of experience in software operations, technical program management, or engineering leadership.
• Proven success scaling engineering teams within high-growth technology organizations.
• Demonstrated experience with defining and operationalizing engineering metrics.

Responsibilities

• Define, implement, and manage engineering performance metrics.
• Collaborate with Recruiting and leadership to improve hiring velocity.
• Oversee the incident lifecycle and ensure consistent classification.

Skills

Software operations

Technical program management

Engineering leadership

Agile/DevOps practices

Data-driven analysis

Budget management

Vendor management

AI tools utilization

Job description

WHOOP is looking for a Director of Engineering Operations based in Boston, MA, to support the software organization in scaling rapidly. This individual will work closely with various teams to ensure productivity and consistency across engineering operations.

The successful candidate should have over 5 years of experience in technical program management and strong analytical skills to drive performance metrics that enhance operational efficiency.

This full-time position offers a competitive salary ranging from $200,000 to $245,000, accompanied by benefits and equity opportunities.