Head of Engineering & Delivery Excellence

Socket.dev; Franklin (TN); On-site; USD 169,000 - 228,000; Full time

Benefits offered by this job

Private Health Care Plan (Medical, D&#

Job summary

Zipliens is seeking a Director of Engineering in Franklin, TN to own and scale the engineering and QA teams, report to the CTO, and drive performance, processes, and delivery as the organization grows.

The role balances leadership with hands-on technical input, reviews of outputs, exploration of AI tooling, and guiding technical direction while partnering with Product and Data & Analytics to align priorities and resources.

Qualifications

• 8+ years of software engineering experience, including demonstrated people management experience leading and developing engineering teams.
• Background in backend, frontend, full-stack, data, or generalist engineering; specific specialization matters less than experience in fast-paced environments with clear processes and procedures.
• Working proficiency in Python and JavaScript/React, with database and data modeling experience preferred.
• Experience implementing or piloting AI coding agents or other modern engineering tools is a strong plus.
• Comfortable working in a tech-enabled services business with a SaaS-leaning model rather than a traditional enterprise software environment.
• Demonstrated ability to establish and improve engineering processes, including delivery workflows, code review standards, and developer ergonomics.
• Experience owning performance reviews, expectation-setting, and coaching for direct reports.
• Strong cross-functional collaborator who can partner effectively with Product, Software Engineering, and Data & Analytics.
• Comfortable managing external vendors and partners and engaging directly with customers when needed.
• Ability to work on-site at least three days per week (60%) in our Franklin, TN office is strongly preferred.

Responsibilities

• Lead, develop, and scale the engineering team
• Improve engineering processes and delivery
• Improve developer productivity
• Set technical direction
• Coordinate cross-functional and external partners

Skills

People management

Leadership

Backend / Frontend / Full-stack

Python

JavaScript/React

AI tooling adoption

Cross-functional collaboration

On-site availability

Tools

AI coding agents

Database modeling

Job description

Zipliens is seeking a Director of Engineering in Franklin, TN to own and scale the engineering and QA teams, report to the CTO, and drive performance, processes, and delivery as the organization grows.

The role balances leadership with hands-on technical input, reviews of outputs, exploration of AI tooling, and guiding technical direction while partnering with Product and Data & Analytics to align priorities and resources.