Head of Employee Relations

Asana; New York (NY); Hybrid; USD 246,000 - 290,000; Full time

Benefits offered by this job

Mental health benefits

Career coaching & support

Inclusive family building benefits

Long‑term savings/retirement plans

In‑office culinary options

Job summary

Asana seeks a Head of Employee Relations to lead a three-person ER team, with members in San Francisco and Dublin. The role partners with HR, Legal, and business leaders to develop scalable ER practices and ethically guided investigations that protect employee voice and safety.

You will guide strategy, leverage data to anticipate risks, and coach managers to mature organizational culture while maintaining fairness and transparency across all levels.

Qualifications

• 10+ years of employee relations or HR experience in a high-growth environment.
• Proven people management with ability to lead and coach a high-performing team.
• Strong judgment, fairness, transparency, and empathy in complex situations.
• Ability to influence multiple levels and drive ER strategies.

Responsibilities

• Scale a global Employee Relations program with consistent, locally relevant practices.
• Lead high-sensitivity investigations from intake to resolution.
• Evolve ER strategy using AI-enabled tools and data analytics.
• Maintain ethical guardrails, transparency, and human oversight as scale increases.
• Co-design ER training with Legal and L&D to upskill managers and leaders.
• Use dashboards and reports to monitor ER trends and inform interventions.

Skills

ER experience

People management

Strategic partnership

Ethical leadership

Data-driven

AI tools curiosity

Job description

Asana is seeking a Head of Employee Relations to lead the strategy and evolution of our employee relations (ER) function. You’ll lead a three-person team, including yourself, with team members based in San Francisco and Dublin. This role is critical in developing ER best practices, coaching, and the development of current and future Asana leaders and managers.

You will be partnering closely with our HR Business Partners, our Legal team, and leaders across the organization. Reporting to our Head of People Success, you’ll blend deep ER expertise with a forward-thinking leadership mindset, leveraging data-driven tools to elevate our approach to employee advocacy, risk mitigation, and scalable solution strategies.

We think of Employee Relations as key to ensuring Asanas are thriving and this role will be tasked with leading and scaling a function with this mandate at its core. We want this work to be closely aligned with our commitment to leading consciously.

This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What You’ll Achieve

• Scale a global Employee Relations program that is values-aligned, globally consistent, and locally relevant, building workflows, playbooks, and collaboration models across the People team.
• you will not only be hands-on in working through employee relations issues, but you will also be evolving the framework for how we work through them.
• Evolve our ER strategy with AI-enabled curiosity, explore and pilot tools like case analytics, sentiment data, and early detection signals to proactively surface workplace risks and opportunities for learning.
• Maintain ethical guardrails, transparency, and human oversight as we explore responsible ways to scale our impact.
• Guide the company through complex ER issues with fairness and discretion, owning high-sensitivity investigations from intake through resolution, ensuring a high-integrity experience for all parties involved.
• Build manager and team capability by co-designing ER training in partnership with Legal and L&D, equipping leaders with the skills to handle performance, feedback, and conflict with care and consistency.
• Use data to shape strategy by utilizing dashboards and narrative reports to track ER trends, proactively recommend interventions, and identify opportunities to prevent issues before they escal.
• Coach leaders and influence cultural maturity by serving as a trusted advisor, creating space for real talk, developmental feedback, and ethical clarity at moments that matter most.
• Drive the evolution of company programs to support employee law requirements. Use your subject matter expertise to review, assess and evolve our current ER policies and practices to help resolve any complex or unique ER-related issues across the organization.

About You

• 10+ years of employee relations or HR business partner experience in a high growth, fast-paced environment.
• Proven people management experience, with the ability to lead, coach, and develop a high-performing team.
• Strong judgment and discretion; can hold space for complexity and remain grounded in fairness, transparency, and empathy.
• Ability to influence and impact multiple levels within an organization to drive holistic ER strategies.
• Successful record of creating, improving, and executing programs at scale with an ability to drive and measure program effectiveness and high levels of customer satisfaction.
• Ability to strike a balance between strategic partnership-building and rolling up your sleeves.
• Ability to challenge openly and have difficult conversations.
• Systems thinker: you’re able to zoom out from case‑by‑case to pattern recognition and scalable strategy.
• Curiosity around how tools, including AI and automation, can scale impact, while safeguarding fairness, privacy, and employee voice.
• A passion for advocating for others, speaking up even when it’s difficult, and seeing others accomplish their goals.
• Expertise in building trusting relationships with leaders at all levels.

What We’ll Offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $246,000 - $290,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long‑term savings or retirement plans
• In‑office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About Us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

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