Head of Digital Growth & E-Commerce

Dometic; Bentonville (AR); Hybride; USD 180 000 - 260 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

Life Insurance

Disability insurance

Hybrid work

HSA/FSA

Résumé du poste

Dometic's Mobile Cooling Solutions unit seeks a strategic Head of Digital Growth & E-Commerce to lead global DTC and digital commerce. You will shape assortment, pricing, fulfillment, and customer experience across channels, partnering with Finance, Supply Chain, Marketing, and IT.

This role blends strategy and change leadership, building a high-performing team across content, analytics, and marketplaces. Location options include Irvine, CA; Katy, TX; or Bentonville, AK, with hybrid work.

Qualifications

• Bachelor's degree in business, Marketing, Digital Commerce, or related field (MBA preferred)
• 10+ years of progressive leadership experience in e-commerce, DTC, or omnichannel consumer businesses
• Experience leading digital commercial platforms
• Demonstrated success managing Amazon and marketplace ecosystems
• Experience owning or influencing large revenue portfolios with a focus on sustainable profitability

Responsabilités

• Own and lead the global Direct-to-Consumer and Digital Commerce strategy for Mobile Cooling Solutions, aligned with long-term growth and profitability
• Act as a strategic thought partner to executive leadership, shaping how digital commerce accelerates business transformation
• Identify new growth opportunities through data, consumer insights, and evolving digital behaviors
• Scale and optimize digital presence across DTC platforms, Amazon, marketplaces, and selected retail partner platforms
• Ensure clarity and alignment across channels, managing channel economics and partner relationships
• Stay ahead of market, consumer, and competitive trends to evolve the digital roadmap
• Influence assortment strategy, pricing architecture, and distribution models to maximize digital performance and margin
• Partner with Finance and Supply Chain to improve inventory health, order performance, and profitability
• Guide promotional and digital investment strategies with a strong ROI and customer lifetime value mindset
• Collaborate with Marketing to integrate SEO/SEM, CRM, performance marketing, social, and influencer programs
• Build analytics capabilities to understand customer behavior, funnel performance, and channel economics
• Translate insights into improvements in customer experience, product development, and merchandising
• Oversee digital operations including product catalog quality, pricing accuracy, content, and marketplace optimization
• Ensure compliance with global digital security, privacy, and regulatory standards
• Build, mentor, and lead a high-performing e-commerce organization across content, analytics, digital marketing, and marketplace operations

Connaissances

Leadership

Strategic thinking

Data-driven

Cross-functional

Formation

Bachelor's degree in business or related field

Outils

Amazon marketplace

Digital commerce platforms

Description du poste

About The Position

Mobile Cooling Solutions is on an exciting journey of growth and transformation, and we are looking for a strategic, curious, and purpose-driven leader to join us as Head of Digital Growth & E-Commerce, Mobile Cooling Solutions.

Reporting directly to the President of Mobile Cooling Solutions, this role is a key enterprise leadership position and a critical driver of Dometic Mobile Cooling’s evolution into a best-in-class digital and Direct-to-Consumer (DTC) organization. You will shape how our consumers discover, purchase, and experience our products globally — while helping redefine core elements of our business model, including assortment strategy, pricing, fulfillment, operations, and customer experience across digital channels.

This role blends high-level strategy, commercial ownership, and change leadership, and is ideal for a leader who enjoys thinking big, building thoughtfully, and empowering teams to deliver sustainable, consumer-first growth.

This role may be located in Irvine, CA, Katy, TX or Bentonville, AK.

Your Main Responsibilities

Enterprise Digital & DTC Strategy

• Own and lead the global Direct-to-Consumer and Digital Commerce strategy for Mobile Cooling Solutions, aligned with Dometic’s long-term growth and profitability ambitions.
• Act as a strategic thought partner to executive leadership, shaping how digital commerce accelerates overall business transformation.
• Identify new growth opportunities through data, consumer insights, and evolving digital behaviors.

Digital Channel Leadership

• Scale and optimize Dometic’s Mobile Cooling digital presence across DTC platforms, Amazon, marketplaces, and selected retail partner platforms.
• Ensure clarity and alignment across channels, thoughtfully managing channel economics and partner relationships.
• Stay ahead of market, consumer, and competitive trends to continuously evolve the digital roadmap.

Commercial Growth & Financial Impact

• Influence assortment strategy, pricing architecture, and distribution models to maximize digital performance and margin.
• Partner closely with Finance and Supply Chain to improve inventory health, order performance, and end-to-end profitability.
• Guide promotional and digital investment strategies with a strong ROI and customer lifetime value mindset.

Digital Marketing, Analytics & Consumer Insight

• Collaborate with Marketing to integrate SEO/SEM, CRM, performance marketing, social, and influencer programs into a cohesive digital growth strategy.
• Build strong analytics and insight capabilities to understand customer behavior, funnel performance, and channel economics.
• Translate insights into meaningful improvements in customer experience, product development, and merchandising.

E-Commerce Operations & Platforms

• Oversee digital operations including product catalog quality, pricing accuracy, content, and marketplace optimization.
• Ensure compliance with global digital security, privacy, and regulatory standards.

People Leadership & Collaboration

• Build, mentor, and lead a high‑performing, inclusive e‑commerce organization across content, analytics, digital marketing, and marketplace operations.

What do we offer?

You will join a global, innovative, and purpose‑driven organization, where growth creates opportunity — for the business and for you.

Benefits include:

• Medical, Dental, Vision
• Life & Supplemental Life Insurance
• Short‑Term & Long‑Term Disability
• Accidental Death Insurance
• Company‑paid holidays
• Flexible Spending Accounts & Health Savings Account
• Hybrid work model (4 days in office / 1 day remote)

What You Bring (Experience & Qualifications)

We are looking for capability and potential, not perfection. A strong candidate may have:

• Bachelor’s degree in business, Marketing, Digital Commerce, or related field (MBA preferred, not required)
• 10+ years of progressive leadership experience in e‑commerce, DTC, or omnichannel consumer businesses
• Experience leading digital commercial platforms
• Demonstrated success managing Amazon and marketplace ecosystems
• Experience owning or influencing large revenue portfolios with a focus on sustainable profitability

To be successful in this role, we believe that you possess the following skills, competencies & characteristics: You are likely someone who:

• Thinks strategically and analytically, while staying grounded in execution
• Translates data into clear priorities and decisions
• Leads with empathy, clarity, and trust
• Thrives in collaborative, matrixed, and global environments
• Communicates thoughtfully and influences without hierarchy
• Different working styles are welcome — focus, flexibility, and creativity are valued.

Core Values

Together We build our future,
We play to win,
We embrace change and We walk the talk;

These values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things. Dometic operates with a 4+1 policy, 4 days per week in the office and the possibility to work 1 day per week remotely.

We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions or a quick face‑to‑face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross‑functional collaboration and not the least in a way to have fun at work!

We believe meaningful work happens when people feel respected, supported, and able to bring their full selves to work.

Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis. Igloo & Dometic supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.