Head of Design Operations & Strategy

Automatic Data Processing, Inc.; San Francisco (CA); On-site; USD 145,000 - 160,000; Full time

Job summary

Insidesource is seeking a Design Operations Director to lead the NorCal Design department, elevating its performance, processes, and client outcomes. You will partner with leadership to position Design as a strategic business capability and set annual goals and KPIs for the team.

You will build and lead a top-performing design department, ensuring workflows, tools, and resources align with market needs and exceptional client outcomes.

Qualifications

• 10+ years of interior design and/or furniture dealership experience.
• Proven track record of team leadership and organizational development; supervisory experience required.
• Strong interpersonal and collaborative skills with a wide range of personnel.
• Business acumen to drive KPIs and build departmental structure and success.
• Knowledge of the commercial interior design industry and project workflows.

Responsibilities

• Define and implement the overall design vision in alignment with goals.
• Lead the design department and manage hiring, reviews, and budget.
• Set quarterly and annual KPIs for the Design department.
• Oversee staffing, training, and performance management.

Skills

Design leadership

KPIs & metrics

Budgeting

Process optimization

Team management

Stakeholder collaboration

Strategic thinking

Communication

Job description

Insidesource is seeking a Design Operations Director to lead the NorCal Design department, elevating its performance, processes, and client outcomes. You will partner with leadership to position Design as a strategic business capability and set annual goals and KPIs for the team.

You will build and lead a top-performing design department, ensuring workflows, tools, and resources align with market needs and exceptional client outcomes.