Head of Design Operations & Strategy

Insidesource; San Francisco (CA); On-site; USD 145,000 - 160,000; Full time

Job summary

Insidesource in San Francisco seeks a Director of Design Operations to elevate the NorCal Design department, align it with strategic business goals, and partner with leadership to deliver exceptional client experiences.

You will build a high-performing team, set KPIs, implement scalable design processes, and ensure resources, workflows, and tools support market-driven outcomes. This role demands strong leadership and a passion for design excellence.

Qualifications

• 10+ years of interior design and/or furniture dealership experience.
• Proven track record of team leadership and of organizational and cultural development; management or supervisory experience required.

Responsibilities

• Define and implement the overall vision for the design practice in alignment with department leadership and organizational goals.
• Oversee health, performance, and development of the design team with hiring, reviews, compensation decisions, and staffing.
• Collaborate with design leaders to optimize workflow and document standards for design processes and project execution.
• Analyze staffing, forecast needs, and balance workloads to support strategic accounts.
• Manage annual design operating budget in partnership with VP Market Engagement; monitor contractor costs and capacity.
• Represent the Design department in company meetings and regional forums; uphold Insidesource values.

Skills

Leadership

Team building

Strategic planning

Design operations

Interiors knowledge

Cross-functional collaboration

KPI development

Budget management

Job description

Insidesource in San Francisco seeks a Director of Design Operations to elevate the NorCal Design department, align it with strategic business goals, and partner with leadership to deliver exceptional client experiences.

You will build a high-performing team, set KPIs, implement scalable design processes, and ensure resources, workflows, and tools support market-driven outcomes. This role demands strong leadership and a passion for design excellence.