Head of Customer Delivery (Fully Remote)

Deliverect; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Deliverect is seeking a senior delivery leader to own and scale large enterprise implementations across the Americas. You will guide cross-functional teams, standardize onboarding, and drive AI automation to accelerate time-to-value and revenue growth.

The role requires executive-level leadership, API fluency, and the ability to travel across the Americas to partner with major restaurant tech customers.

Qualifications

• 4+ years in technical implementation/program management.
• Restaurant tech domain expertise and API fluency.
• Executive leadership and travel across Americas.

Responsibilities

• Lead largest enterprise implementations across Americas, driving time-to-value and revenue.
• Own complex projects, standardize onboarding, and drive AI automation.
• Align cross-functional teams and provide data-driven delivery visibility.

Skills

API fluency

Executive leadership

Cross-functional alignment

Data-driven delivery

Job description

• Lead largest enterprise implementations across Americas, driving time-to-value and revenue.
• Act as executive escalation point and delivery architect.

What You Will Do:

• Own complex projects, standardize onboarding, and drive AI automation.
• Align cross-functional teams and provide data-driven delivery visibility.

What You Will Bring:

• 4+ years in technical implementation/program management.
• Restaurant tech domain expertise and API fluency.
• Executive leadership and travel across Americas.

Deliverect

Deliverect provides an API-first platform that connects restaurants and retailers with on and off-premise commerce solutions, helping them expand revenue and simplify operations. As a rapidly scaling SaaS unicorn, the company values transparency, innovation, and a diverse global team culture.