Head of Compliance Technology & AI Delivery

MetLife; Cary (NC); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Health plan with medical/prescription,

401(k) with employer matching

Life insurance

Job summary

MetLife's Global Technology team seeks a visionary Director, Head of Compliance Technology to lead strategy, product management, and delivery for Compliance & Tax technology. You will partner with executives to shape modernization and regulatory enablement, delivering measurable business value.

You will direct diverse teams of product managers, engineers, and delivery professionals, drive AI-enabled capabilities, and ensure scalable, secure solutions aligned with enterprise standards.

Qualifications

• Bachelor's degree in information systems, business, technology, engineering, or related field.
• 10+ years of progressive leadership experience within Financial Services technology organizations.
• 5+ years of leadership experience managing large, cross-functional geographically distributed teams, external vendors, and strategic technology partners.
• Strong understanding of Compliance business processes and operating models.
• Proven experience leading large-scale transformation, modernization, and business enablement initiatives.
• Excellent stakeholder management, negotiation, communication, and influencing skills, including interaction with senior executives.
• Demonstrated ability to lead through ambiguity, manage competing priorities, and drive organizational change.
• Experience, exposure, or curiosity to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Responsibilities

• Define and execute a multi-year technology strategy and product roadmap supporting Compliance & Tax business capabilities, aligned with enterprise priorities and regulatory requirements.
• Act as product portfolio owner for Compliance & Tax technology, ensuring investment decisions are aligned to business value, strategic objectives, and risk management priorities.
• Partner with senior business leaders to shape future-state operating models, identify technology-enabled transformation opportunities, and establish long-term strategic priorities.
• Drive portfolio prioritization, investment planning, demand management, capacity planning, and value realization across multiple strategic initiatives.
• Establish measurable success metrics and business outcomes for products, ensuring technology investments deliver tangible operational and strategic value.
• Lead product lifecycle governance, including modernization, rationalization, platform optimization, and decommissioning activities.
• Maintain a forward-looking view of industry, regulatory, and market developments to proactively evolve product strategy.

Skills

Leadership

Stakeholder management

Communication

Negotiation

Influencing

Technology leadership

Education

Bachelor's degree in information systems, Business, Technology, Engineering, or a related field

Tools

Actimize

OneTrust

ProofPoint

Navex

Star Compliance

Job description

MetLife's Global Technology team seeks a visionary Director, Head of Compliance Technology to lead strategy, product management, and delivery for Compliance & Tax technology. You will partner with executives to shape modernization and regulatory enablement, delivering measurable business value.

You will direct diverse teams of product managers, engineers, and delivery professionals, drive AI-enabled capabilities, and ensure scalable, secure solutions aligned with enterprise standards.