Head of Community (San Francisco)

UGLYCASH; Miami (FL); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation plan

Comprehensive medical, dental and vision insurance

Paid time off

Paid parental and bereavement leave

Job summary

UGLYCASH in Miami is seeking a Head of Community to lead and expand its online and in-person communities. This role involves managing UGLYCASH's cross-platform communities and creating engaging content.

The ideal candidate should have at least 3 years of relevant experience in technology and crypto, along with a proven track record of community leadership. Benefits include competitive compensation, health insurance, and the opportunity for remote work.

Qualifications

• 3+ years of relevant experience in technology and crypto.
• Experience leading and growing a community.
• Operational experience in a crypto startup.

Responsibilities

• Manage and grow UGLYCASH's cross-platform online communities.
• Create community content through various media.
• Coordinate in-person community events and meetups.

Skills

Community leadership

Social media engagement

Project management

Crypto ecosystem knowledge

Job description

We are looking for a Head of Community who will lead UGLYCASH's online and in-person communities and support functions.

What you'll be doing:

• Working full time in San Francisco (relocation support provided)
• Manage and grow UGLYCASH's cross‑platform online communities (e.g. X, Reddit, WhatsApp, Discord)
• Create, curate and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Coordinate and run in‑person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Requirements

• Located in the United States and willing to move to San Francisco after hire (relocation support provided)
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer‑success systems
• Operational experience in a crypto startup or project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity and understanding of the crypto ecosystem
• Great communicator, comfortable speaking in public and hosting live events
• Exceptional detail‑oriented operational, project management and organizational skills
• A relentless, growth‑oriented self‑starter

Benefits

• Competitive compensation plan that includes cash and a potential token grant
• Comprehensive medical, dental and vision insurance plans
• Nomadic/remote work opportunities (up to two months a year)
• Paid time off (three weeks of vacation, sick days, company holidays and bonus anniversary days)
• Paid parental and bereavement leave (including maternity, paternity and adoption leave)