Head of Communications Strategy & Operations

Adobe; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Adobe is seeking a Group Manager, Strategy & Operations to strengthen the strategic and operational backbone of its Communications team. You will shape long‑term plans, set rhythms, and lead a small team to deliver on media, executive, and product communications with precision.

In this role you’ll partner with senior leaders to drive efficiency, ensure high‑quality reporting, and manage vendor relationships while building scalable processes and AI‑driven improvements across the function.

Qualifications

• 8–10+ years in communications, strategy, or operations at tech or high‑stakes settings.
• Experience as Chief of Staff or senior communications strategist.
• Exceptional writing with ability to switch between executive voice and internal narrative.
• Structured problem-solving with clear ownership, timelines, and outcomes.
• Strong executive presence and comfort engaging at VP/C‑suite level.
• High EQ with mentoring and team development capabilities.

Responsibilities

• Set strategic direction with the Senior Director and translate it into actionable operating plans.
• Own the team's operating rhythm: planning, goals, metrics, priorities, and decision proxy.
• Facilitate faster decisions by prioritizing issues and clearing blockers.
• Maintain high standards for reporting, budgeting, industry analysis, and media measurement.
• Build AI-native systems to enhance briefing, review, tracking, and operations.
• Lead special projects and initiatives with minimal playbooks.
• Manage a small team with clear expectations and growth mentoring.
• Establish workback schedules, editorial standards, and preparedness protocols.

Skills

Executive presence

Strategic thinking

Writing

Change management

Mentoring

Cross-functional leadership

Job description

Adobe is seeking a Group Manager, Strategy & Operations to strengthen the strategic and operational backbone of its Communications team. You will shape long‑term plans, set rhythms, and lead a small team to deliver on media, executive, and product communications with precision.

In this role you’ll partner with senior leaders to drive efficiency, ensure high‑quality reporting, and manage vendor relationships while building scalable processes and AI‑driven improvements across the function.