Head of Communications

Tome; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Meaningful equity

Health insurance

PTO (paid time off)

Company holidays

Team dinners/events/offsites

Work from home Wednesdays

Family leave (paid)

401k plan

Commuter stipend

Job summary

Lightfield is seeking a skilled writer and editor to shape our narrative, articulate what we’re building, and define how business software will evolve. You will work with founders and engineers to turn ideas into compelling essays, explainers, and customer stories.

You’ll own external communications, build media relationships, and develop a distinctive voice that resonates with our audience across blog posts, newsletters, and talks.

Qualifications

• You have reporter’s instincts and ask thoughtful follow‑ups to verify claims.
• You bring journalism, strategic communications, or editorial experience to technology topics.
• You write clearly, edit rigorously, and can shape complex ideas into accessible stories.
• You can learn new technical concepts quickly and explain them to varied audiences.

Responsibilities

• You’ll craft perspectives and narratives about how Lightfield views the future of business software.
• You’ll develop ideas with original research, customer evidence, and historical parallels.
• You’ll own external communications, pitches, and interviews with journalists and creators.
• You’ll shape voice, tone, and editorial standards across content formats.

Skills

Journalism background

Strategic communications

Editorial role

Strong writing

Job description

• Shape our narrative. Develop a clear, distinctive account of what Lightfield believes, what we’re building, and where business software is headed. Understand how Salesforce and other well-funded incumbents frame the market, find the assumptions worth challenging, and make our case with evidence


• Explain our technical vision. Help people understand our ambition to build a business world model: a representation of how a company works that lets AI reason about decisions and their consequences. Work with our engineers to explain how customer memory, structured data, and agents fit together—and why CRM is the place to start


• Report from inside the company. Interview engineers, sit in on customer conversations, use the product, and follow promising leads. Find the details and original insights that make a story worth telling. Bring us angles we haven’t thought of


• Develop and write our most important ideas. Work with the founders to turn emerging convictions about technology and business into original essays and arguments. Bring your own research, historical parallels, and customer evidence. Challenge the logic, strengthen the case, and write in a voice that feels unmistakably theirs. Bring the same rigor to technical explainers, product launches, and customer stories


• Own external communications. Build relationships with journalists, newsletter writers, and podcast hosts who matter to our audience. Develop pitches, plan announcements, and prepare founders for interviews. Exercise judgment about timing, claims, and when we have something worth saying


• Build a distinctive voice. Set the editorial standard for how Lightfield sounds. Partner with design and marketing on website copy, campaigns, and brand storytelling. Make our writing precise, interesting, and recognizably ours


• Give good stories a wider life. Build a focused publishing rhythm across our blog, social channels, and newsletter. Adapt strong ideas for different audiences and work with marketing to understand what earns attention, builds trust, and brings the right customers to Lightfield


• You’ll have direct access to the people building the product, substantial room to shape the company’s voice, and responsibility for work that influences how customers, recruits, and the industry understand Lightfield. There is a lot here to investigate, and a lot still to say

Benefits

• Meaningful early equity


• Health insurance (medical, dental, vision)


• 3 weeks of PTO


• 11 paid company holidays + we enjoy a winter holiday break


• Regular team dinners, events, offsites, and retreats


• Wednesdays work from home


• 3 months of paid family leave


• 401k plan


• Other perks include: commuter and lunch stipend

You have a reporter’s instincts. You ask the second and third questions, check the claim, and keep digging until you understand what actually happened. You can find the interesting detail in a conversation that seemed routineYou create your own momentum. You find an angle, get the interviews, and take a piece through to publication. You welcome direct feedback, move quickly, and care about the final sentence

Your background might be in journalism, strategic communications, or an editorial role at a technology company. You may have reported for a publication with rigorous standards, edited your college newspaper, or become the person colleagues trust with their hardest writing. We’re interested in the instincts you developed and the work you can show us. This can be your first time owning a communications function

You’re an exceptional writer and editor. You can develop an original argument, connect ideas across technology and business, and explain a difficult subject clearly. You’re as comfortable challenging a premise as editing a paragraph. Your portfolio shows both range and judgment

You get up to speed on technical concepts quickly. You can take an unfamiliar idea, dig into the source material, and ask the questions that get you to a real understanding. You can explain how a system works, the tradeoffs behind it, and why it matters to someone running a business

You think strategically about communications. You understand how a story changes someone’s view of a company. You consider the audience, the timing, the competitive context, and the proof behind the message

You understand how stories travel. You follow the journalists, founders, independent writers, podcasters, and creators shaping technology and business. You understand what earns attention across established publications, X, YouTube, podcasts, and newsletters, and how to adapt a story to each. You can spot an opening in the news cycle and develop original ideas that give others something worth discussing