Head of Client Experience Engineering

Forge Global, Inc.; San Francisco (CA); Hybrid; USD 245,000 - 270,000; Full time

Job summary

Forge Global, Inc. is seeking a Director of Software Engineering, Client Experience to lead CX engineers and build scalable solutions that power liquidity and growth in the private market.

You will recruit and develop teams, partner with Product and Architecture, drive complex initiatives, and set technical direction to support long-term business objectives. This hybrid San Francisco role requires 2–3 days in office weekly and offers a competitive base salary with bonus and strong equity

Qualifications

• Bachelor's degree in CS/Engineering or related field.
• 8–10 years of software engineering with progressive leadership responsibilities.
• Experience leading managers, multiple teams, or large-scale initiatives.

Responsibilities

• Recruit, lead and develop CX engineers to realize a highly engaged team.
• Partner with Product, Architecture, and Business leaders to define priorities and deliver outcomes.
• Drive execution across complex initiatives balancing speed, quality, and scalability.
• Help establish technical direction and guide architectural decisions for long-term objectives.
• Foster engineering best practices across software development, testing, security, reliability, and operations.
• Build a culture of ownership, accountability, collaboration, and continuous learning.
• Coach engineering managers and ICs to support growth and career development.
• Drive cross-functional alignment and navigate ambiguity to achieve results.
• Identify opportunities to improve processes and team effectiveness.

Skills

Technical leadership

People leadership

Strategic thinking

Cross-functional partnership

Communication

Execution focus

Fast-paced environment

Customer value focus

Education

Bachelor's degree in CS/Engineering or equivalent

Job description

Forge Global, Inc. is seeking a Director of Software Engineering, Client Experience to lead CX engineers and build scalable solutions that power liquidity and growth in the private market.

You will recruit and develop teams, partner with Product and Architecture, drive complex initiatives, and set technical direction to support long-term business objectives. This hybrid San Francisco role requires 2–3 days in office weekly and offers a competitive base salary with bonus and strong equity