Head of Business Operations - Remote

Siemens Healthineers AG; Charlotte (NC); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers AG in Charlotte, NC, seeks an experienced healthcare leadership professional to guide strategic enterprise partnerships within Enterprise Services (ES) Operations. You will engage at the C-suite and operational levels, directing budgeting, capital planning, procurement, and KPI alignment across multi-site clinical settings.

The role emphasizes performance-driven leadership, clinical workflow understanding, and cross-functional collaboration.

Qualifications

• Minimum of 5 years of leadership experience within a Healthcare System.
• Strong understanding of healthcare operations and capital planning.
• Experience aligning KPIs and engaging across senior stakeholder groups.

Responsibilities

• Guide, sustain, and strengthen the health of a strategic partnership with executive-level oversight.
• Lead strategic engagement across the customer’s organization including budgeting, asset management, capital planning, procurement and KPI alignment.
• Deliver an outstanding customer experience through clear communication and proactive relationship building.
• Collaborate across business lines to ensure transparency around inputs, outputs, challenges, and risks.

Skills

Leadership

Strategic thinking

Project management

Relationship management

Analytical skills

Education

BS/BA in medical field / engineering / healthcare administration

Job description

Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Reporting into the Enterprise Services (ES) Operations team, this role is ideal for leaders who have built their careers within

Healthcare Systems

and are ready to apply that expertise on a broader strategic scale. ES Operations delivers a portfolio of value-driven solutions—including performance guarantees and advanced technologies powered by Siemens Healthineers to help transform healthcare delivery for our partners.

As the primary point of contact from the C-suite through operational leadership, you will guide, sustain, and strengthen the overall health of a strategic partnership. Provide exceptional customer engagement and support to drive partnership performance.

Deliver an outstanding customer experience through clear communication and proactive relationship building.

Lead strategic engagement across the customer’s organization, including budgeting, asset management, capital planning, procurement, and KPI alignment.

Collaborate across business lines to ensure transparency around inputs, outputs, challenges, and risks.

Contribute to broader Enterprise Services Operations initiatives as needed.

Direct leadership experience within a Healthcare System

such as serving as a manager or director over a clinical or hospital department or service line (e.g., Radiology, Laboratory Services, Cardiovascular, Oncology, Emergency Medicine), or supporting hospital operations, strategy, or business development.

A deep understanding of the

complex operational, regulatory, research, and educational missions unique to Healthcare Systems

and how they influence clinical workflows, asset utilization, staffing models, and capital planning.

Demonstrated ability to assess clinical asset management needs and develop

short- and long-term operational and capital plans —including technical/clinical performance management, skill development, operational execution excellence, and compliance oversight.

Strong working knowledge of

health system service line operations

, particularly within environments that manage multi-site academic practices and large-scale procedural departments.

A results-driven mindset, with the ability to balance customer impact, clinical quality, and business objectives.

Strong project management capabilities and ability to prioritize and lead multiple initiatives in fast-paced, high-acuity settings.

BS/BA in a medical field, engineering/technology, healthcare/business administration, or related healthcare discipline.

Minimum of 5 years of leadership experience within a Healthcare System

, whether through direct clinical department management or hospital operations/business development.

Ability to travel up to 15%.

Strong analytical and business acumen, including familiarity with

P&L management, capital & operational planning, and resource stewardship

.

Ability to assess business situations using a

general manager perspective

, with strengths in structured problem solving and critical thinking.

Experience evaluating client commercial capabilities and identifying opportunities for growth, optimization, or process improvement.

Adaptability to changing client needs, cost initiatives, policy shifts, and evolving healthcare landscapes.

PMP or Lean Six Sigma certification is a plus.

As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan.
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Siemens Healthineers is an Equal Opportunity and Aff… encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

California residents have the right to receive additional notices about their personal information. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. We ask instead that you create a profile in our talent community where you can upload your CV.

Siemens Healthineers does not accept agency resumes. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.