Head of Business Operations

present of AI; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Axion, an AI quality-intelligence platform, is seeking a Head of Business Operations to own the operating rhythm of the company—planning, process, metrics, and cross-team coordination to keep delivery on track.

The ideal candidate will build repeatable systems, run planning cycles, and translate messy data into decisions leaders trust, aligning product, engineering, and customer-facing work as the platform scales in the AI era.

Qualifications

• A Head of Business Operations owns the operating rhythm: planning, process, metrics, and cross-team coordination to keep delivery on track.
• Build repeatable systems, run planning cycles, and turn messy data into decisions leaders trust.
• Candidates should align product, engineering, and customer-facing work as the platform scales in AI-enabled environments.

Skills

Cross team planning

Metrics and dashboards

Process improvement record

Job description

A Head of Business Operations typically owns the operating rhythm of a company: planning, process, metrics, and cross team coordination that keeps delivery on track. A strong candidate brings a record of building repeatable systems, running planning cycles, and turning messy data into decisions leaders trust. At an AI quality intelligence company serving industry and robotics, that means keeping product, engineering, and customer facing work aligned as the platform scales.

How it fits the AI era

AI shifts operations work toward faster analysis, automated reporting, and earlier warning signals, so the role spends less time assembling numbers and more time judging them. The human core stays the same: setting priorities, resolving tradeoffs across teams, and making calls when data is incomplete. Someone in this seat should be comfortable treating AI tools as everyday instruments while keeping accountability for the decisions.

How it builds AI experience

This role builds AI experience by applying models and analytics to real operating questions such as forecasting demand, spotting process drift, and summarizing field and service signals. Candidates can prepare by practicing with business intelligence and AI assisted analysis tools and by learning how quality and warranty data flows through industrial and robotics settings. Showing a past project where AI informed an operating decision is stronger than listing tools alone.

Worth showing

• Cross team planning
• Metrics and dashboards
• Process improvement record

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Axion

Axion is an AI quality-intelligence platform that spots emerging product defects from field, service and warranty data before they become expensive recalls.