Head of Business Operations

Zenbooth; Berkeley (CA); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Professional growth

Collaborative team

Sustainability commitment

Job summary

Zenbooth, based in Berkeley, CA, seeks a proactive Head of Business Operations to connect employees, leadership, and external partners. This role supports operational, compliance, and administrative needs across states and international presence to enable growth.

The ideal candidate enjoys building structure, improving processes, and aligning people and systems for success. This full-time role offers in-person or hybrid work options.

Qualifications

• 3+ years of experience in business operations or HR-related roles.
• Experience coordinating with external accountants, attorneys, insurance brokers, tax professionals, and other business service providers.
• Knowledge of multi-state employment, compliance, tax, and business administration requirements.
• Understanding of HR policies, recruiting, employee relations, and performance management practices.

Responsibilities

• Serve as liaison between Zenbooth and external agencies and legal counsel.
• Maintain registrations, licenses, corporate filings, and compliance requirements.
• Manage business insurance renewals and coordinate with brokers and providers.
• Coordinate contract reviews and compliance-related initiatives.
• Lead trademark, IP, and governance activities to support growth.
• Maintain organized legal, insurance, and compliance documentation.
• Liaise with external accounting, tax, and financial service partners.
• Oversee tax filings across multi-state and local jurisdictions.
• Assist with financial reporting, budgeting, and operational planning.
• Develop, document, and improve internal business processes and policies.

Skills

HR administration

Operations leadership

Cross-functional collaboration

Recruiting coordination

Employee relations

Project management

Tools

ADP

QuickBooks Online

ClickUp

Job description

Zenbooth designs and manufactures sustainable products that bring more peace, privacy, and focus to the workplace. We care deeply about how the products we create impact our community, the environment, and the human experience.

Based in Berkeley, California, we are a close-knit team of approximately 20 employees serving customers across the United States and internationally. As a growing small business, every team member plays a meaningful role in shaping our operations, culture, and future success.

This is an opportunity to join a collaborative, mission-driven team where you'll work closely with company leadership, have visibility across all areas of the business, and help build the operational foundation that supports our continued growth.

About the Role

We are seeking a proactive, highly organized Head of Business Operations. This role serves as a central hub connecting employees, leadership, and external partners including HR providers, accountants, attorneys, etc. As a company with employees and sales activities across multiple states, as well as an expanding international presence, this role will help support the operational, compliance, and administrative needs that enable continued growth.

The ideal candidate enjoys creating structure, improving processes, solving operational challenges, and helping both people and systems succeed.

Job Type: Full-Time, In-Person or Hybrid

Salary Range: $85,000-$95,000

What You'll Do

Legal & Compliance Administration

• Serve as the primary liaison between Zenbooth and external agencies and legal counsel
• Maintain business registrations, business license renewals, corporate filings, and compliance requirements
• Manage business insurance renewals and coordinate with insurance brokers and providers
• Coordinate contract review, legal document management, and compliance-related initiatives
• Lead trademark, intellectual property, and corporate governance activities to ensure compliance and growth alignment
• Maintain organized legal, insurance, and compliance documentation

Finance & Business Administration

• Serve as the primary liaison between Zenbooth and external accounting, tax, and financial service partners
• Manage international, federal, multi-state, and local tax-related requirements
• Oversee internal Finance Team for bookkeeping, tax filings, and financial compliance activities
• Assist with financial reporting, documentation, budgeting, and operational planning initiatives
• Develop, document, and improve internal business processes, policies, and procedures across the organization

People Operations

• Be a trusted and approachable resource for employees, providing guidance, support, and resolution for workplace concerns and people-related matters.
• Serve as the primary liaison between Zenbooth and ADP, leveraging available HR, compliance, and policy resources
• Manage and conduct employee onboarding and off-boarding processes
• Coordinate employee benefits administration and HR documentation
• Lead recruiting, hiring coordination, and candidate experience initiatives
• Maintain employee records, policies, and handbook documentation
• Partner with leadership on organizational development, performance management, employee relations, coaching conversations, and disciplinary processes
• Coordinate HR compliance activities and help ensure alignment with employment regulations and company policies

Keys to Success

• 3+ years of experience in business operations, people operations, HR administration, office management, business administration, or a related role
• Experience coordinating with external accountants, attorneys, insurance brokers, tax professionals, and other business service providers
• Knowledge of multi-state employment, compliance, tax, and business administration requirements
• Understanding of HR policies, recruiting, employee relations, and performance management practices
• Experience working with ADP, QuickBooks Online, ClickUp, or similar business systems
• Strong communicational, organizational, project management, and documentation skills
• Ability to manage multiple priorities and work effectively across different functional areas
• Comfortable serving as a coordinator and connector between internal teams and external experts

What We Offer

• Paid time off and company holidays
• Opportunities for professional growth and development
• Collaborative and supportive team environment
• The opportunity to contribute to a company committed to sustainability, craftsmanship, and thoughtful workplace design