Head of Business Operations
Transmaritime,-Inc.
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Job summary
Transmaritime,-Inc. is seeking a Head of Business Operations in El Paso, TX to serve as the strategic and administrative right hand to the General Branch Manager.
This role strengthens planning capacity through supplier management, financial analysis, market assessment, and key relationships within the border-crossing environment. The ideal candidate has a bachelor's degree and 5–7 years of experience, with strong CBP/FTZ knowledge and vendor management skills.
Qualifications
- Bachelor's degree required; postgraduate studies or certifications in finance, intl trade, or customs are a plus.
- 5–7 years of experience; advanced level
- Strong knowledge of CBP / FTZ regulations and vendor management
Responsibilities
- Provide administrative and strategic support to the General Branch Manager, complementing planning and decision support.
- Manage and evaluate the branch's supplier and vendor base with performance metrics.
- Prepare supplier benchmarking and cost/service comparisons for negotiations.
- Monitor vendor performance and contract compliance; flag deviations and actions.
- Conduct cost-versus-revenue analysis to identify margin drivers.
- Prepare financial reviews to support monthly budget and revenue targets.
- Collaborate with accounting for accurate cost allocation.
- Develop dashboards for cost-performance and margin trends.
- Maintain relationships with CBP and regulatory authorities for compliance.
- Engage with bonded warehouses and industry partners for collaboration opportunities.
- Conduct market reviews to identify opportunities and risks.
- Analyze operational opportunities and present feasibility assessments.
- Support safety performance by monitoring KPIs and coordinating with HSE.
- Evaluate capital investments with cost-benefit analysis.
- Support regulatory compliance planning (CBP, FTZ).
- Oversee data integrity and analytics tools for forecasting.
- Prepare periodic analyses and recommendations for the Branch Manager.
- Track maintenance programs and asset schedules.
- Monitor core systems (TMS, WMS) performance and lead improvements.
- Define and report KPIs for productivity and service levels.
Skills
Education
Tools
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full-time Regular Administrative El Paso, TX, El Paso, TX, US
3 days ago Requisition ID: 1367
Salary Range: $57,200.00 To $62,400.00 Annually
Head of Business Operations
TMT-JD-60
General Branch Manager
No
Serve as the strategic and administrative right hand to the General Branch Manager, strengthening the branch's planning capacity through supplier management, financial and cost-versus-revenue analysis, market and opportunity assessment, and the development of key operational relationships within the border-crossing environment (CBP, bonded warehouses, and industry stakeholders). The role complements the Branch Manager's operational execution by providing the analytical, planning, and relationship‑building support needed to drive profitability, compliance, security, and sound investment decisions, without duplicating the daily management of operations.
Bachelor's degree required (Business Administration, International Trade, Finance, Supply Chain, or related field). Postgraduate studies or certifications in finance, international trade, or customs are a plus.
5 to 7 years
Advanced
- Microsoft Office Suite
- Data & Market Analysis
- Analytical
- Negotiation
- CBP / FTZ Knowledge
- Strategic Vision
- Ultramar Leadership
- Manage Change
- Achieve Results with Operational Excellence
- Partner for the Client
- Safety and Environmental Care
- Strategic Thinking
- Vendor and Contract Management
- Market and Opportunity Analysis
- Regulatory Knowledge (CBP / FTZ)
- Investment and Cost Analysis
- Analytical Capabilities
- Communication and Relationships
- Discretion and Confidentiality
Detection of Training Needs by Position program
1
Provide administrative and strategic support to the General Branch Manager, complementing daily operational execution with planning, analysis, and structured decision support.
2
Manage and evaluate the branch's supplier and vendor base, developing performance metrics for cost, quality, and compliance to support sourcing decisions.
3
Prepare supplier benchmarking and side-by-side cost and service comparisons to support contract negotiations and vendor selection.
4
Monitor vendor performance and contract compliance, flagging deviations and recommending corrective actions.
5
Conduct cost-versus-revenue analysis per operation to identify margin performance and profitability drivers across services.
6
Prepare financial reviews and insights to support the Branch Manager in monthly budget, cost, and revenue target reviews.
7
Collaborate with accounting to validate operational expenses and ensure accurate cost allocation per operation.
8
Develop and maintain financial and cost-performance dashboards to give leadership visibility into cost structure and margin trends.
9
Develop and maintain strategic relationships with CBP and other regulatory authorities to strengthen the branch's compliance standing and operational continuity.
10
Build and manage relationships with other bonded warehouses, terminals, and industry partners to identify collaboration, capacity, and efficiency opportunities.
11
Conduct market and industry reviews to benchmark the branch's operational performance and identify emerging opportunities and risks.
12
Analyze operational opportunities (new services, capacity, lanes, or efficiencies) and present feasibility assessments to the Branch Manager and leadership.
13
Support the Branch Manager in driving operational safety performance by monitoring safety KPIs, analyzing operational risks, tracking corrective and preventive actions, and coordinating with the HSE function to support continuous improvement and regulatory compliance.
14
Evaluate capital investment and asset acquisition opportunities (equipment, facilities, technology), providing cost-benefit and ROI analysis to support investment decisions.
15
Support planning and analysis for regulatory and compliance initiatives (CBP, FTZ, and bonded operations) in coordination with the responsible departments.
16
Oversee the integrity and use of operational data and analytics tools to support forecasting and data-driven decision-making.
17
Prepare periodic analysis, reports, and recommendations to support the Branch Manager's strategic and administrative decision-making, without assuming daily operational execution.
18
Track and oversee the preventive and corrective maintenance program for units, equipment, and facilities, monitoring schedules, costs, and downtime, and ensuring the plan is executed by the responsible terminal personnel or vendors.
19
Monitor the integrity, correct use, and performance of the core operational systems (TMS, WMS, and maintenance and yard logs), identifying gaps and coordinating improvements with the responsible areas.
20
Define, track, and report the terminal's key performance indicators (productivity, throughput, dwell time, maintenance, safety, and service levels), maintaining the scorecard and performance reviews for the Branch Manager and leadership.
Head of Business Operations
TMT-JD-60
General Branch Manager
No
Serve as the strategic and administrative right hand to the General Branch Manager, strengthening the branch's planning capacity through supplier management, financial and cost-versus-revenue analysis, market and opportunity assessment, and the development of key operational relationships within the border-crossing environment (CBP, bonded warehouses, and industry stakeholders). The role complements the Branch Manager's operational execution by providing the analytical, planning, and relationship‑building support needed to drive profitability, compliance, security, and sound investment decisions, without duplicating the daily management of operations.
Bachelor's degree required (Business Administration, International Trade, Finance, Supply Chain, or related field). Postgraduate studies or certifications in finance, international trade, or customs are a plus.
5 to 7 years
Advanced
- Financial Analysis
- Microsoft Office Suite
- Data & Market Analysis
- Vendor & Contract Mgmt
- Analytical
- Negotiation
- CBP / FTZ Knowledge
- Strategic Vision
- Ultramar Leadership
- Manage Change
- Achieve Results with Operational Excellence
- Partner for the Client
- Safety and Environmental Care
- Financial Acumen
- Strategic Thinking
- Vendor and Contract Management
- Market and Opportunity Analysis
- Regulatory Knowledge (CBP / FTZ)
- Relationship Building
- Investment and Cost Analysis
- Analytical Capabilities
- Communication and Relationships
- Discretion and Confidentiality
Detection of Training Needs by Position program
1
Provide administrative and strategic support to the General Branch Manager, complementing daily operational execution with planning, analysis, and structured decision support.
2
Manage and evaluate the branch's supplier and vendor base, developing performance metrics for cost, quality, and compliance to support sourcing decisions.
3
Prepare supplier benchmarking and side-by-side cost and service comparisons to support contract negotiations and vendor selection.
4
Monitor vendor performance and contract compliance, flagging deviations and recommending corrective actions.
5
Conduct cost-versus-revenue analysis per operation to identify margin performance and profitability drivers across services.
6
Prepare financial reviews and insights to support the Branch Manager in monthly budget, cost, and revenue target reviews.
7
Collaborate with accounting to validate operational expenses and ensure accurate cost allocation per operation.
8
Develop and maintain financial and cost-performance dashboards to give leadership visibility into cost structure and margin trends.
9
Develop and maintain strategic relationships with CBP and other regulatory authorities to strengthen the branch's compliance standing and operational continuity.
10
Build and manage relationships with other bonded warehouses, terminals, and industry partners to identify collaboration, capacity, and efficiency opportunities.
11
Conduct market and industry reviews to benchmark the branch's operational performance and identify emerging opportunities and risks.
12
Analyze operational opportunities (new services, capacity, lanes, or efficiencies) and present feasibility assessments to the Branch Manager and leadership.
13
Support the Branch Manager in driving operational safety performance by monitoring safety KPIs, analyzing operational risks, tracking corrective and preventive actions, and coordinating with the HSE function to support continuous improvement and regulatory compliance.
14
Evaluate capital investment and asset acquisition opportunities (equipment, facilities, technology), providing cost-benefit and ROI analysis to support investment decisions.
15
Support planning and analysis for regulatory and compliance initiatives (CBP, FTZ, and bonded operations) in coordination with the responsible departments.
16
Oversee the integrity and use of operational data and analytics tools to support forecasting and data-driven decision-making.
17
Prepare periodic analysis, reports, and recommendations to support the Branch Manager's strategic and administrative decision-making, without assuming daily operational execution.
18
Track and oversee the preventive and corrective maintenance program for units, equipment, and facilities, monitoring schedules, costs, and downtime, and ensuring the plan is executed by the responsible terminal personnel or vendors.
19
Monitor the integrity, correct use, and performance of the core operational systems (TMS, WMS, and maintenance and yard logs), identifying gaps and coordinating improvements with the responsible areas.
20
Define, track, and report the terminal's key performance indicators (productivity, throughput, dwell time, maintenance, safety, and service levels), maintaining the scorecard and performance reviews for the Branch Manager and leadership.
Monday - Friday
8:00 AM - 5:00 PM MST
40.00 - 45.00 weekly hours
Salary Exempt
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